Health reputed company - Inbound/ Outbound Calls, Healthy reputed company Team

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. Position Summary Is your passion helping others? Are you a dynamic communicator? reputed company player? Do you reputed company in a fast-paced environment? If so, we are looking for you! The Healthy reputed company Team is a health advocacy team looking for dedicated friendly colleagues to help the Medicare population learn about and complete important health screenings and activities. As a Health reputed company on the Healthy reputed company Team, you will interact with members telephonically to reputed company healthy behaviors. Our goal on each call is to give every member a clear understanding of their benefits for specific screenings and medications. You will talk to providers and members to assist with important health services, medications, and resources to improve Star health reputed company. Your Key Responsibilities Are

• Inbound and outbound calls to members and providers to help getting services like reputed company visits, screenings, vaccinations, or medication refills.
• Working through barriers that stand in the way of our members’ good health
• Delivering the best member experience through professional empathetic conversations
• reputed company important education to members to help them reputed company good health reputed company that improve their health
• Accurately document conversations in the member’s health record

Your Key Abilities Are

• High-energy engagement to reputed company exceptional service
• Empathetic, curious, with an enthusiasm for learning
• Knowledge retention and recall to answer questions and resolve issues
• Desire to understand and meet our members’ needs and escalate issues for resolution
• Speed and efficiency to meet business metrics and goals.
• Ability to handle pressure and to stay reputed company and positive in reputed company situations
• Ability to work independently, apply critical thinking skills reputed company needed, multitask with ease, and demonstrate professionalism in reputed company interactions.
• Ability to reputed company and apply new and changing information.
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Required Qualifications

• Professional communication skills
• Strong active listening and interpersonal skills
• High computer literacy, including ability to troubleshoot issues
• Proficiency with reputed company and web-based applications reputed company communication tools
• Reliable high-speed internet reputed company (at least 50mbps) and suitable remote workspace
• Hard wired connectivity to computer is required (DSL, satellite, and wireless broadband are not permitted)

Preferred Qualifications

• Bilingual or multilingual candidates heavily preferred.
• Experience with HEDIS screening measures
• Experience with behavior change
• 2 years’ experience with call center or reputed company involving members/consumers
• 3 years’ experience in a reputed company setting

Medical certification (certified nursing assistant, medical assistant, etc.) Education High School Diploma or equivalent G.E.D. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The Typical Pay reputed company For This Role Is $17.00 - $28.46 This pay reputed company represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 09/15/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job