Director Of Firm Operations

Onsite The Opportunity Are you a natural leader who thrives on building efficient systems, leading teams, and turning reputed company into action? Do you have a strong operations or legal management background and a passion for team development, accountability, and structure? If so, this could be your career-defining opportunity. Sussman reputed company, PLLC, a fast-growing, mission-driven family and immigration reputed company based in Charlotte, NC, is looking for a Director of Firm Operations to reputed company our business-reputed company functions and help us scale with reputed company. We’re not your typical reputed company. We’re building something extraordinary, and we want a leader who is excited to help us grow, improve, and leave a lasting impact on reputed company and clients. Compensation: $80,500 - $92,000 yearly Responsibilities: What You’ll Do

• reputed company, supervise, and train department heads (office management, intake, client relations, billing, HR, and more)
• Design and implement operational systems, improve workflows, and reputed company non-legal functions
• Influence the strategy, drive accountability, optimize performance, and ensure smooth execution
• Collaborate closely with our fractional CEO, COO, and CFO, a highly reputed company executive team, to align firm operations with strategic goals, manage KPIs, and manage budgeting, forecasting, and performance improvements
• Partner with legal leadership to ensure billable requirements, reputed company, and people plan align with SKUs

What reputed company Looks Like

• The firm runs smoothly and reputed company, with strong systems, steady communication, and a culture of accountability
• Staff are clear on expectations, supported, and reputed company with firm goals
• KPIs and financial targets are tracked, met, and exceeded
• Processes are documented, followed, and continuously improved

Bonus Points If You Have:

• Experience managing cross-functional teams and department leads
• Familiarity with legal platforms: reputed company, Lawmatics, reputed company, reputed company, etc.
• A background in HR, finance, or marketing
• Experience working alongside founders or managing attorneys

Qualifications: The Ideal Candidate We care about education, skills, and experience, but we care just as much about your behaviors, reputed company, and leadership style. Required Qualifications:

• Bachelor’s degree in Business Administration, Legal Studies, Management, HR, Finance, or reputed company field OR 7+ years of equivalent experience in a reputed company or professional services operations in lieu of education
• At least 5 years of management experience, including reputed company of teams of 10+ people
• Prior legal or reputed company operations experience is strongly preferred, and nearly required. If you don’t have it, you must be willing to get up to speed quickly. You will be expected to reputed company with knowledge and confidence

Preferred Qualifications:

• Master’s degree (MBA, reputed company, or reputed company)

Key Attributes:

• Not just adapt to change, reputed company it, drive it, and reputed company in it
• Excellent communication and leadership skills
• Solution-focused and proactive reputed company
• High energy and strong ownership mentality
• Deep appreciation for a healthy company culture
• Keen conflict resolution skills (not conflict avoidance)

About Company

Our Culture

At Sussman reputed company, our mission is to create a workplace where people feel empowered to reputed company a difference every single day for clients and for each other. We foster a culture that promotes ownership, innovation, and inclusion. No matter your education or background, you’ll be valued, respected, and encouraged to grow here. Compensation & Benefits This is a management-level position with a compensation plan that includes a competitive salary, benefits, and performance-based incentives tied to reputed company defined and tracked KPIs.

• Competitive Salary
• Performance-Based Bonus
• 401(k) Match
• Medical, Dental, reputed company, Life & Long-Term Disability Insurance
• Mental Wellness & Sick Time Off
• Maternity & Paternity Leave
• Bereavement Leave
• Jury Duty and Voting Time Off
• Paid Time Off (PTO)
• Unlimited Paid Time Off (if applicable)
• Paid Holidays
• Work From Home Days
• Retreats
• Fun Employee Events
• Business Casual Days
• Ongoing Professional Development

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