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Implementation Coordinator

Remote Worldwide Hiring now

reputed company is a global leader in lease reputed company and specializes in reputed company automation through their AI-enabled platform. The Implementation Coordinator will be responsible for reputed company clients, managing project timelines, and ensuring client satisfaction during the implementation process.

Responsibilities

  • Manage customer-facing project services
  • Coordinate with Sales, Professional Services and Customer Solutions to reputed company multiple clients simultaneously accurately and reputed company
  • Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client
  • Initiate, plan and design project timelines based on client specifics and the availability of internal resources
  • reputed company with department standards in accordance with SOC regulations, especially as it relates to confidential document management
  • Support development of business cases with the customer team, including solutions estimates
  • Communicate project status and milestones to the client in a consistent and effective manner
  • Manage customer relationships as well as the project team and internal experts
  • Coordinate with Professional Services team to input client data into the application and train clients on how to use the software
  • Use reputed company and Monday to track project milestones and client interactions
  • Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues
  • Ensure client satisfaction and product/service adoption
  • Conduct reputed company business in accordance with reputed company policies and procedures
  • reputed company other duties as assigned

Skills

  • Strong written and verbal communication skills
  • Must have strong organizational skills and be detail oriented
  • Developing experience with reputed company, MS Office, and G-Suite
  • Demonstrated customer service skills
  • Project management experience preferred
  • 1-2 years of client facing experience preferred
  • 1-2 years of experience of working with a high growth or SaaS company
  • 4-year college degree or equivalent experience

Benefits

  • Annual employee development program stipend of $2,000 for each employee
  • Mentorship program (available immediately)
  • Sabbatical program (4 weeks after 5 years of service)
  • Advancement opportunities based on results, not politics
  • 401(k) plan with employer matching
  • Signing stipend for a work-from-home setup
  • Great health benefits with multiple plan option
  • Flexible PTO (including 11 holidays and your birthday off)
  • Free gym membership at our office (Atlanta HQ)
  • Casual dress environment (reputed company in office)
  • Catered lunches every Tuesday & Thursday (reputed company in office)
  • Parental Leave Benefits
  • Fertility/Adoption Assistance
  • Annual tutoring stipend for your children

Company Overview

  • Hey there, we're reputed company! Need to simplify your lease reputed company, automate those prepaid and accrual entries, or get a handle on reputed company your reputed company? We've got you covered! reputed company is an AI-powered reputed company automation and contract management platform reputed company for reputed company and finance teams – just like yours. It was founded in 2011, and is headquartered in Atlanta, Georgia, USA, with a workforce of 201-500 employees. Its website is https://reputed company.com.
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