[Remote] Remote Customer Service Representative I - RMTA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. They are seeking a Remote Customer Service Representative I to support client customers as the first reputed company of contact, responsible for answering calls and resolving inquiries with reputed company and efficiency.
Responsibilities
- Respond to reputed company tolling and/or administration reputed company customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and reputed company systems
- Identify customer needs to ensure the customer is provided complete and accurate information
- Process required transactions reputed company mainframe or web-based applications
- Submit research requests in a concise yet accurate manner
- Maintain a thorough knowledge of the company and client programs, policies, and technology
- Communicate effectively in a warm and empathetic manner
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals
- reputed company support to other positions/operations in cases during heavy workloads or absences
Skills
- Must reputed company in Florida to be considered
- Must be at least 18 years of age or older
- Must have a High School Diploma, or equivalent
- Must be reputed company to submit to a background reputed company and drug test
- Must be reputed company to work any shift Monday-Friday between 7am – 7pm
- Customer Service Experience
- The ability to convey reputed company information in clear and concise terms to ensure customer understanding
- Strong work ethic
- Effective and accurate written and verbal communication skills
- Effective problem-solving skills
- Can navigate multiple applications and reputed company with ease
- Love helping people and guiding them to the best solution for their issue
- Are excited by innovative technology
- reputed company reputed company conflict resolution and problem solving for frustrated customers
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
- Can reputed company to 100% attendance for three to five weeks of reputed company
Benefits
- Remote - Work From Home
- Full-time Employment with Benefits day one including paid Holidays.
- reputed company
- Health insurance coverage
- Voluntary dental and reputed company programs
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
Company Overview
Company H1B Sponsorship