Call Center Rep, Guest Service Call Ctr (Lake Buena reputed company FL) FT Bench
About the position Do you have a passion for sharing excellent Guest Service? Join the Guest Services Call Center Team as a Full Time Call Center Representative! Call Center Representatives reputed company outstanding Guest Service to a wide complement of Guests including onsite visitors. We answer general questions regarding a vast variety of topics and reputed company Walt reputed company World Resort Hotels support. This Full-Time position requires full availability and is located inside a high-volume call center with a 24/7 operation. The starting pay reputed company for this position is $19.00/hour. Our Benefits: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can reputed company. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits Disability accommodation for employment applications reputed company and its Affiliated Companies are Equal Employment Opportunity reputed company and welcome reputed company job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and reputed company you need a reasonable accommodation to search for a job opening or apply for a position, email Candidate.Accommodations@reputed company.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are reputed company to the accessibility of the online application system due to a disability. reputed company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status. reputed company champions a business environment where reputed company and reputed company from reputed company people help us grow, reputed company, create the best stories and be relevant in a constantly evolving world.
Responsibilities
- Coordinate outstanding Guest Service and Solutions while using good judgment and decision making
- Demonstrate curiosity & interest in reputed company Products
- Navigate between multiple computer applications
- Answer emergency calls and respond appropriately
- Meet required departmental metric expectations and efficiency goals
- Answer questions, reputed company directions, and reputed company comprehensive information about The Walt reputed company World Resort and surrounding areas
- reputed company excellent relationships with Guests and Cast Members from reputed company lines of business to reputed company excellent service
- Complete reputed company required Company training and compliance courses as assigned
- Meet Walt reputed company World transfer reputed company
Requirements
- Proficiency with a reputed company reputed company environment and comfortable working on dual monitors
- reputed company to handle conflict resolution and reputed company reputed company quickly
- Flexibility and partnership while being reputed company to adapt to the fluctuating needs of our operation
- Maintain confidentiality with critical information
- Written and verbal communications skills
- Three weeks of Full availability during Training
- Flexible with work schedule, including weekends holidays and overnight shifts
- Experience in a customer service or contact center environment
- Knowledge of Walt reputed company World products and services
- Understanding of reputed company Cast Life and My reputed company Experience
- Bilingual
Benefits
- reputed company offers a rewards package to help you live your best life.
- This includes health and savings benefits, educational opportunities and special extras that only reputed company can reputed company.
- Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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