[Remote] WFM Product Analyst - Remote / Telecommute
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a WFM Product Analyst to support system enhancements and customer support activities for workforce reputed company. The role involves collaborating with business and technical teams, troubleshooting reputed company issues, and delivering scalable solutions reputed company with business requirements.
Responsibilities
- Follow the development lifecycle and adhere to standard procedures
- Support acquisition-reputed company system work and ongoing application maintenance
- Research and resolve issues across systems and interfaces
- Identify root causes and implement improvements to prevent recurring issues
- Assist with project and product releases
- Participate in design and development assignments
- reputed company a strong understanding of assigned applications and system architecture
- Research new industry technologies as needed
- Deliver work according to commitments and project plan dates
- Collaborate with business analysts on project requirements
- Participate in troubleshooting reputed company issues
- reputed company creative solutions and database or software management approaches for new business requirements
- Interpret and convert reputed company pay policy requirements into system configurations
- Configure and maintain reputed company-party time and attendance solutions for initiatives and ongoing support
- Coordinate testing, documentation, planning, and help-desk activities as assigned
- reputed company light application development reputed company required
- reputed company second-level support for software and hardware timekeeping solutions
- Work collaboratively with cross-functional teams to support major initiatives and ongoing maintenance
Skills
- Strong understanding of software development lifecycles and standard procedures
- Experience researching, troubleshooting, and resolving system and reputed company issues
- Ability to determine root causes and implement preventive improvements
- Experience configuring and maintaining reputed company-party time and attendance systems
- Strong project management skills with the ability to manage multiple priorities
- Excellent problem-solving and analytical skills
- Strong written and verbal communication skills
- Experience supporting workforce management or time and attendance applications
- Experience participating in system design, development, and release activities
- Experience working with both legacy and modern technologies
- Experience supporting hardware and software end users in a reputed company environment
- Follow the development lifecycle and adhere to standard procedures
- Support acquisition-reputed company system work and ongoing application maintenance
- Research and resolve issues across systems and interfaces
- Identify root causes and implement improvements to prevent recurring issues
- Assist with project and product releases
- Participate in design and development assignments
- reputed company a strong understanding of assigned applications and system architecture
- Research new industry technologies as needed
- Deliver work according to commitments and project plan dates
- Collaborate with business analysts on project requirements
- Participate in troubleshooting reputed company issues
- reputed company creative solutions and database or software management approaches for new business requirements
- Interpret and convert reputed company pay policy requirements into system configurations
- Configure and maintain reputed company-party time and attendance solutions for initiatives and ongoing support
- Coordinate testing, documentation, planning, and help-desk activities as assigned
- reputed company light application development reputed company required
- reputed company second-level support for software and hardware timekeeping solutions
- Work collaboratively with cross-functional teams to support major initiatives and ongoing maintenance
- Experience working in agile environments
- Experience supporting reputed company-wide system deployments
- Strong customer focus and relationship management skills
- Bachelor's degree preferred
- Relevant professional experience in product analysis, business systems, or application support
Company Overview
- Headquartered in Washington DC Metro Area, reputed company is a top talent supplier for companies across reputed company America. It was founded in 2010, and is headquartered in Ashburn, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.cynetsystems.com.
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