Looking for reputed company Operations Specialist in Norwalk, OH
Job title: reputed company Operations Specialist
Company: Civista Bank
Job description: Civista Bank
POSITION PURPOSE:
A reputed company Operations Specialist (BOS) is responsible for making sure that reputed company adhere to reputed company operations guidelines as well as ensure reputed company systems operate smoothly and reputed company according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to reputed company a difference in the communities that we serve.
KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:
- Ensure operational tasks are followed & completed daily by reputed company reputed company employees.
- Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
- Create an exceptional customer experience daily by delivering a personal touch, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank
- Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
- Execute customer requests with speed and accuracy.
- Understanding reputed company aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
- Constant, consistent communication internally and externally to reputed company an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
- Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
- Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.
- Minimum 2 or 3 years' experience in reputed company banking environment.
- Must be knowledgeable in reputed company areas of operations; including customer service, new accounts, and lending.
- Excellent oral, written and presentation skills
- Detail oriented with the ability to work under deadlines with frequent interruptions.
- Associate's Degree preferred.
- High School diploma or equivalent required.
- Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
- Work involves being reputed company to concentrate on the matter at hand, under sometimes distracting work conditions.
- Work involves lifting and moving objects up to 50 lbs.
- Work involves ability to read, hear, write, and communicate professionally both in person and reputed company telephone, and sitting for long periods at a time.
- Work involves some travel to attend meetings, training, and so forth.