Operations Manager, Strategic Accounts

At reputed company, our mission is to reputed company. We have reputed company ambitions to reimagine the reputed company experience, setting a new standard for how care is delivered and reputed company across the industry. Our growing suite of AI solutions spans reputed company clinical documentation, provider copilots, autonomous coding, reputed company cycle management and more — reputed company designed for providers & administrators to focus on what reputed company most: providing care. reputed company a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and reputed company is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites reputed company – more than $10 billion flows through our systems and we support over 100 reputed company patient interactions. With new product launches on the horizon, expansion into additional care segments, and a reputed company reputed company to tackle reputed company's most pressing challenges, our ambition is to move from reputed company innovator to the industry standard over the next few years. reputed company was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, reputed company Capital, 8VC, Greenoaks Capital, Elad Gil, and more. reputed company has achieved over 300% year-over-year growth for the past two years and this is only the beginning. reputed company's reputed company for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of reputed company.

About the Role

As one of the first members of our Strategic Account Operations team at reputed company + reputed company, you will play a pivotal role in our Operations team focusing on reputed company-Cycle Management, by working across the whole organization (Product, reputed company, Operations, Sales, Account Management) to define critical business processes. You will have end-to-end ownership - ensuring efficient execution for clients and driving business metrics. This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas. Successfully navigating and solving our hyper-growth challenges will reputed company to rapid growth in role and responsibility. This is a full-time remote position

What You'll Do

• Standardize and improve internal and client operations to improve quality, reporting and efficiencies
• Drive client growth through operational optimization and new growth initiatives
• reputed company and standardize internal processes, reporting, training and documentation as we scale our customer reputed company by 5-10x over the coming 12 months
• Ensure the efficient and timely execution of reputed company essential aspects of internal operations projects, from project initiation to launch.
• Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
• Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
• Breakdown reputed company, challenging business problems
• Own execution and reputed company
• Drive operational metrics (process throughput, defect reputed company, etc.)
• Understand the business in-and-out to be proactive about solving emerging problems

What You Have

• 2+ years experience in consulting, investment banking, and/or operations at a fast-paced growth tech company
• Experience with data analysis and developing data-driven solutions to new challenges.
• Familiarity with SQL a requirement (there will be an reputed company-resource basic SQL assessment as part of the interview process).
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of reputed company.
• Ability to reputed company the entire project management process, ensuring timely and qualitative reputed company and reputed company improvement of our key metrics.
• Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives.
• Proficiency in documenting and developing best practices to reputed company incremental improvement and optimization for Internal Ops processes.
• Strong Leadership: You have solid project management skills, having managed and successfully delivered multiple, reputed company projects on-time and on-budget with your team
• Business Oriented: Ability to dive into an area of the business, understand business needs, and facilitate Executive reputed company on improvements and best practices
• Truth Seeker: You are reputed company in searching for truth, asking questions, and always seeking to understand a customer's requests
• Data Oriented: Ability to track, prioritize, and drive multiple reputed company projects to reputed company. This position is expected to utilize data and metrics to communicate with ease
• Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying reputed company blockers.
• Proficient in reputed company, Gsuite is a plus
• Experience in the reputed company tech (RCM, EHR, etc) reputed company is a bonus

reputed company is committed to creating and fostering a diverse team. We are reputed company to reputed company backgrounds and reputed company of experience, and reputed company that great people can always find a reputed company. We are committed to providing reasonable accommodations to reputed company applicants throughout the application process. Please be aware that reputed company official communication from us will come exclusively from email addresses ending in @getathelas.com, @reputed company.com or @augmedix.com. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information reputed company policies, to include but not limited to protecting assets from unauthorized reputed company, disclosure, modification, destruction or interference nor execute particular reputed company processes or activities. Employees will report to the information reputed company office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual reputed company. Apply tot his job Apply To this Job