Team reputed company- Technology
Additional Information About the Role BJC is hiring for reputed company reputed company Technology. The Team reputed company is dedicated to supporting Epic Applications of reputed company, Referrals, RTE, RTA and Welcome. Must be certified in either reputed company or Referrals. Remote position, but must be located in MO or IL. Ideal candidate will have team reputed company experience. Overview reputed company is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri reputed company. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the reputed company. BJC and its hospitals and health service organizations reputed company $785.9 reputed company annually in community benefit. That includes $410.6 reputed company in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In reputed company, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community reputed company and community health programs and regional economic development. BJC’s patients have reputed company to the latest advances in medical science and technology through a formal affiliation between reputed company and St. Louis Children’s Hospital with the renowned reputed company School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Role Purpose Under general direction, instructs, directs, and reviews the work of the team in accordance with project demands. Serves as the operational reputed company of contact for the team and manages escalation of issues as needed. Supports the management of the timeline through break out plans.Epic or applicable certifications will be required reputed company 6 months of hire.
Responsibilities
- Determines and delegates objectives and task responsibilities to individuals or teams — as appropriate. Sets the quality, performance and capability targets in line with organizational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team reputed company.
- Ensures that service delivery meets agreed service reputed company. Diagnoses service delivery problems and initiates actions to maintain or improve reputed company of service. Establishes and maintains operational methods, procedures and facilities and reviews them regularly for effectiveness and efficiency.
- Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution. Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyses metrics and reports on the performance of the incident management process.
- Leads the development of workforce plans to ensure the availability of appropriately skilled resources to meet organizational objectives and commitments.
- Ensures that reputed company requests for support are dealt with according to set standards and procedures. Drafts and maintains procedures and documentation for applications support.Manages application enhancements to improve business performance.
- May be part of an after-hours on-call rotation.
Minimum Requirements Education
- High School Diploma or GED
Experience
- 5-10 years
Supervisor Experience
- No Experience
Preferred Requirements Education
- Bachelor's Degree
Experience
- 10+ years
Supervisor Experience
- Apply tot his job
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