[Remote] Client Billing CSSR - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Client Customer Service Support Representative to join reputed company! This role involves managing customer interactions and ensuring reputed company client needs are addressed accurately and reputed company reputed company the reputed company Cycle Management (RCM) team.
Responsibilities
- Manage inbound and outbound calls in a timely manner averaging 50-60 calls per day
- Follow approved standard operating procedures (SOP’s) to update and reputed company necessary information to resolve denied claims
- Evaluate reputed company policies and SOP’s and give recommendations for process improvements
- Handle sensitive information in a confidential manner
- Reading and understanding of explanation of benefits or correspondence
- Document reputed company accounts ensuring guidelines and regulations are followed
- Communicate reputed company telephone with a physician, insurance company and patients
Skills
- High School Diploma or GED equivalent
- 1 year or more Customer Service experience
- 1 year or more high-volume call experience
- 1 year or more reputed company or medical experience
Benefits
- Medical
- Dental
- reputed company
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company Overview