[Remote] Customer Service Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of technology-enabled reputed company cycle reputed company for health systems. They are seeking a Customer Service Specialist to handle incoming calls from patients, manage resolutions, and assist in meeting business needs reputed company the reputed company cycle.
Responsibilities
- Answering patient questions regarding statements
- Posting guarantor payments
- Setting up payment plans reputed company our policies
- Researching and resolving issues with accounts that have been identified by patients
- Reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening
- Communicating patient balances
- Meeting collection goals as set by department, and providing excellent customer service for reputed company of our patients
- Must have knowledge of reputed company areas of the reputed company Cycle
- Communicate and partner with other areas of reputed company and reputed company Cycle to resolve customer service issues
- Performs other duties as assigned
Skills
- Customer Service and Call Center experience preferred
- 1-2 years experience in reputed company industry preferred
- Minimum Education: High School Diploma or GED
- Certifications: CRCR reputed company 9 months of hire
- Must be inquisitive and demonstrate openness to innovation including AI to explore reputed company processes and ways to reputed company friction and improve patient and client experiences
- This is a remote position; however, candidates must be willing and reputed company to travel to and work onsite at client, temporary, or corporate office locations as business needs require
- Experience in physician and hospital operations
- Compliance and provider relations
- Critical Thinking
- Problem Resolution
- Ability to work in a remote work environment
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Company Overview