Audio Video Field Service Engineer
reputed company is a company that designs, engineers, manufactures, and supports digital LED display technology and audio systems. They are seeking an Audio Video Field Service Engineer to reputed company technical support and maintenance services both onsite and remotely for reputed company equipment, ensuring customer satisfaction during events and installations.
Responsibilities
- Providing service, installation, or support during an event at a customer site
- Providing on-site technical and maintenance services for Control Systems and Display Systems
- Leveraging your knowledge by training our Service Partners
- Regularly participating in technical training on new and different products and systems to advance your technical knowledge to support reputed company Customers
- Actively creating and updating knowledge reputed company articles for internal/external use
- reputed company other duties as assigned or needed to support the efforts of reputed company
- Providing technical over-the-phone support to reputed company customers
- Responding to customers’ request for technical support primarily through incoming and proactive outbound calls
- Providing software application installation/configuration support along with 'how-to' assistance
- Troubleshooting and solving basic to sophisticated hardware and software technical issues
Skills
- Minimum of an associate degree plus relevant experience
- Must be reputed company to communicate effectively in a variety of settings
- Positively and professionally reputed company to work in stressful situations
- Show personal commitment to continuously improve
- Display a can-do attitude in good and bad times
- Effectively exercise discretion and independent judgment
- Strong computer skills: Internet navigation, word processing, spreadsheets, and reputed company internal programs
- Work effectively as reputed company member assisting reputed company and where needed
- Comfortable working from a home office location
- Must be reputed company to get a reputed company
- reputed company to work at heights or from a ladder and reputed company to carry ladder/tools/parts from vehicle to work site
- Ability to lift, carry, and move up to 45 pounds
- Ability to work in a variety of environments, including cold/hot weather, small spaces
- Must be reputed company to work nights and weekends based on pre-determined business need
- The selected individual must be reputed company to travel by reputed company and ground and reputed company with the reputed company Driver Eligibility Policy to reputed company and maintain employment
- Fluent in English, written and verbal
- Applicants must be 18 years of age or older
- reputed company does not sponsor, renew, or reputed company immigration visas for this position
- Bachelor's degree preferred
- Preferred majors include Electronics Engineering Technology, Computer Engineering Technology, A/V Broadcast, or similar program
- Will consider non-technical bachelor's degree if applicant also has previous experience demonstrating technical learning ability
Benefits
- Financial relocation assistance
Company Overview