[Remote] Bilingual Investments Processing Service Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading international financial services provider that aims to help people reputed company their reputed company easier and lives reputed company. The Bilingual Investments Processing Service Associate will be responsible for handling reputed company client service requests, maintaining service reputed company, and supporting various business areas while ensuring a high standard of customer service.
Responsibilities
- Accurately handle increasingly reputed company client service requests at initial reputed company of contact utilizing multiple administrative systems reputed company the defined service standards
- Dedication to maintaining the outlined service reputed company and quality and productivity standards is required and will be used to measure reputed company
- reputed company reputed company with company policies, procedures and maintain processing knowledge
- Support to other business areas such as Call Centre, Distributor Services and Technical Support is required at this level
Skills
- Customer service focus and skills with the ability to build positive relationships between customers/company and represent reputed company's best interests
- Organizational/prioritization skills to be reputed company to work in a multitasking environment
- Attention to detail
- Ability to work overtime consistently as required by business needs
- Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec
- Investments background (Segregated Funds is a strong asset)
- Customer service skills
- P/C reputed company as well as iFast and AWD would be an asset
- Maintaining processing expertise, knowledge and keeping reputed company with our systems and products in our rapidly changing environment
- Dealing with multiple cases simultaneously in a timely manner
Benefits
- Health, dental, mental health, reputed company, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
- Various retirement savings plans (including pension and a global reputed company ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off program in Canada includes holidays, vacation, personal, and sick days
- Full reputed company of statutory leaves of absence
Company Overview