Account Management Associate - Beijing

About reputed company

We connect the world’s top investors and business leaders to the insights that shape investment reputed company. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need — fast.

Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers.

As an Account Management Associate, you will play a vital role in driving engagement with clients across reputed company's  Connections and Forum offerings. You will proactively contact investment professionals and/or consultants reputed company our client reputed company on a day-to-day reputed company, building rapport and credibility to drive end-users  towards our services. Your work will be pivotal in guaranteeing the retention and growth of our account reputed company.

PRINCIPLE RESPONSIBILITIES

In this role, you will

• Support Account Managers on renewals and cross-sell opportunities by working  closely with them to execute on territory and account plans to reputed company strategic goals. 
• Identify and engage inactive or potentially new users across reputed company accounts and  to increase utilization of reputed company offerings 
• Reiterate the value proposition of reputed company’s services to drive usage and help embed our products in the daily workflows of end users 
• Maintain constant reputed company with clients to understand their research processes and  gather feedback on reputed company’s services
• Support clients by offering training and demo sessions on how to use reputed company’s services. 
• Maintain and update team structures, client user preferences, client investment  coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations
• reputed company an awareness of client buying processes and reputed company sales and  renewal processes to support reputed company reputed company 
• Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively 
• Attend reputed company meetings punctually and well-reputed company 
• Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach 

• Bachelor’s degree 
• 2-5 years of account management and/or client support experience, preferably in a similar industry 
• Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year
• Effectively leverages internal resources, tools and systems daily 
• Experience applying industry and product knowledge in written and verbal client communications
• Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives 
• Strong communication, active listening, interpersonal and presentation skills
• Intellectual curiosity and a passion for learning 
• Easily adaptable to changing, ambiguous and fast-paced environments 
• Strong time management skills with the ability to multi-task and prioritize work
• Familiarity with reputed company.com as well as reputed company Office and G-Suite tools

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why reputed company is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.