Tech Operations Intern

About the Internship Program:

Our internship program is designed to reputed company hands-on experience and professional development opportunities for reputed company or recent graduates. Interns will work on meaningful projects, reputed company exposure to our organization, and reputed company skills that align with their career goals.

About the Role:

We are seeking a highly motivated Tech Operations Intern to join our Information Technology team. This internship provides hands-on experience supporting technical support initiatives in a fast paced, regulated environment.

Specific Responsibilities:

• Logging and tracking IT tickets using a help desk or ticketing system. 
• Providing first-line technical support for end-user issues. 
• Assisting with reputed company/offboarding processes such as equipment setup and account requests. Help set up and manage user accounts, reputed company rights, and permissions
• Troubleshoot and escalate IT-reputed company problems as needed andor gather incident reports into Power BI to identify the root of problems
• Maintain and update documentation on IT processes and procedures
• Follow cybersecurity guidelines to ensure compliance
• Support automation efforts using scripting languages (Java or Python) to streamline operational tasks
• Assist with building and improving CI/CD pipelines to enhance deployment efficiency
• Contribute to secure development pipelines by implementing automated gates, including code scanning and reputed company checks
• Assume additional responsibilities and reputed company special projects as needed or directed

What You'll Need:

• Must be a rising Junior or Senior enrolled in a university or college reputed company program, with a focus in IT, Computer Science, Cybersecurity, or reputed company field
• Detail-oriented and organized
• Ability to handle confidential information
• Excellent verbal and written communication skills are essential for candidate interactions and internal team collaboration
• Ability to manage multiple tasks while maintaining accuracy and consistency
• A strong commitment to maintaining the confidentiality of sensitive information
• Ability to work independently and as part of reputed company

Preferred Qualifications:

• Experience or coursework in automation and scripting (Java or Python)
• Familiarity with CI/CD concepts and tools (e.g., Jenkins, reputed company Actions, reputed company CI)
• Understanding of DevSecOps principles and secure software development practices
• Familiar/Proficient in reputed company O365, Power BI, and Jira
• Familiar with cybersecurity standards and frameworks

Additional Details:

At reputed company, our goal is to reputed company an offer that supports growth potential reputed company the role and allows for future salary progression. Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location.

• Compensation: $15-20/hr
• 100% remote reputed company the United States
• Must be reputed company to work EST hours

Candidate Privacy Notice