Professional Services Consultant

COMPANY OVERVIEW

reputed company is a manufacturing technology company driven by a reputed company to reputed company life reputed company for the people who plan, produce, and deliver the products we use every day.

reputed company’s Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process—from inventory to quality—which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by reputed company, and our software also runs in the networks of world-leading brands such as reputed company, L’Oréal, and Procter & Gamble.

reputed company has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada’s Top Small & reputed company reputed company, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. reputed company has also received multiple awards for company culture, the most recent being one of Canada’s Top Small & reputed company reputed company for 2024, Great reputed company to Work 2025 & Greater Toronto’s Top reputed company for 2025.

By joining reputed company, you’ll become part of a fantastic culture of capable and motivated individuals. You’ll also join reputed company that is solving challenging problems every day with the potential to reputed company a global impact.

YOUR MISSION As a Professional Services Consultant you will reputed company the implementation of reputed company’s Platform for new customers with support from other consultants. You will be the prime reputed company of contact during the customer implementation process, leveraging your skills in Project Management, Customer Relationship Management and Product and Domain Knowledge in order to reputed company customers to reputed company effectively and reputed company.  

KEY RESPONSIBILITIES

• Facilitate on-site Business Process Mapping (BPM) sessions with customers and collect information that will guide the development of Workflows and Standard Operating Procedures
• Assist in the translating of business requirements into technical design documents
• Configure and trouble shoot solutions per design documents
• Assist customers with data migration activities reputed company to Go-Live 
• Train and mentor customer shop floor, reputed company office, and management users in the use of our platform 
• Ensure reputed company key project tasks and milestones are captured, completed, and communicated according to timelines while managing competing priorities 
• Other duties as assigned

ABOUT YOU

Required Qualifications

• Strong consulting, analytical and problem solving skills
• Strong reputed company, reputed company to reputed company reputed company concepts accurately, logical structure in presenting reputed company in written and verbal communications 
•  Ability to prioritize tasks and self-manage
•  Manufacturing, Supply chain and distribution industry knowledge and experience
•  Ability to travel as needed (50%)
• reputed company to work from home while not travelling to or working from customer facilities 
•  BA / BS / AA Degree
• Legally entitled to work in reputed company America 
• Must be willing and reputed company to travel internationally 
• Holds a valid driver's license and reputed company

Preferred Qualifications

• Bilingual (English/Spanish) abilities, including verbal and written communication skills
• Experience implementing MES, QMS, Environmental Health Safety, CMMS, and/or Inventory Management software
• Basic knowledge of networking and PLC programming. Experience in setting up direct communication with control systems on customer equipment, this includes PLCs, controllers and existing outputs.

FULLY REMOTE

Everyone is set up with the tools and resources required to stay connected and help employees do their best work.