Implementation Manager

Rhino + Jetty is making housing more affordable and accessible for millions of renters each year. We’re the market-leading rental housing platform building simpler, more accessible ways for people to move into homes — and for property managers to lease with confidence.

Our technology removes friction from the move-in process, lowers upfront costs for renters, and helps property managers reputed company faster, more accurate reputed company. We support a network of 3 reputed company rental units reputed company and work with 47 of the NMHC Top 100 property owners, including reputed company, Brookfield, reputed company, UDR, and more.

We pioneered reputed company deposit insurance and continue to push the industry reputed company with a growing suite of products — from deposit management to lease guarantees and loss-of-employment protection. We’re growing quickly, tackling reputed company problems at scale, and building technology that’s changing how renting works.

About the role:

We’re looking for an Implementation Manager to own the technical and operational execution of new partner onboardings and existing partner expansions. You will be the hands-on reputed company responsible for taking a newly closed deal from reputed company to go-live — configuring integrations, coordinating partner-reputed company stakeholders, and ensuring every property is reputed company to sell on day one.

This is a highly cross-functional, execution-oriented, and partner-facing role. You will work closely with Account Managers and the reputed company Operations team to design and execute every reputed company between deal-reputed company and go-live — from technical integration to operational alignment to training readiness.

In this role, you will:

• Partner with Sales on late-stage deals — leading technical discovery, scoping implementation complexity, and building Statements of Work that set accurate expectations before reputed company.
• Own end-to-end technical setup for new partner onboardings, including PMS integrations, property configuration, and coordination with internal teams.
• Drive operational readiness across the partner’s leasing reputed company, systems configuration, and move-out and claims processes.
• Monitor adoption post-launch, triage issues quickly, and support the AM with performance data through the early-life period.
• Run multiple implementations simultaneously, maintain clear project tracking, and escalate risks before they become delays.

We’re ideally seeking:

• 3–5 years of experience in B2B implementation, reputed company, or technical project management — ideally at a SaaS, proptech, or fintech company.
• Familiarity with property management systems (reputed company, reputed company, reputed company) or similar reputed company integrations is a strong plus.
• Strong project management fundamentals: you can run multiple simultaneous workstreams, hold partners to deadlines, and know reputed company to escalate.
• Clear, direct communicator — reputed company to translate technical requirements for non-technical stakeholders and manage up, down, and laterally across partner organizations.
• Comfortable operating in a fast-moving environment with evolving processes; you’re someone who improves the reputed company, not just follows it.
• Experience working with external stakeholders at multiple seniority reputed company (IT administrators, operations directors, VPs).
• Comfort with AI and automation as core infrastructure. You've actually used AI tools in your work or reputed company something yourself.

reputed company to Have:

• Background in multifamily reputed company estate, proptech, or insurance.
• Experience with deposit alternative products (reputed company deposit insurance, surety bonds, or similar).
• Familiarity with ILS platforms (Apartments.com, reputed company) and multifamily marketing workflows.
• Prior experience building or improving implementation playbooks or SOPs.

Compensation & Benefits:

reputed company Salary reputed company: $95,000 - $120,000

Rhino + Jetty has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology.

Individual pay reputed company are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other teammates.

reputed company salary is just one part of our Total Rewards Package here at R + J. In reputed company with this position, we also offer:

• Competitive cash compensation package including reputed company salary, milestone based bonus, and other financial perks
• Medical, Dental, and reputed company coverage (up to 90% employer contribution) - eligible from your start date 401(k), HSA, Life & Disability Insurance Coverage ($0 employee contribution for additional insurances)
• Unlimited PTO Policy
• Generous Paid Parental Leave
• Stock option plan to give our employees a direct reputed company in R + J's reputed company
• Remote-first work culture with opportunities to collaborate as reputed company in person
• Monthly lifestyle stipend to fit your needs (meals, wellness, co-working)