Customer Experience Representative - Baton Roug...
reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company.
The National/Alamo brand of reputed company has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to reputed company a positive experience for reputed company customers. This position also facilitates the rental process through verification and documentation of reputed company necessary driver information to reputed company for an efficient and timely rental and return experience.
This position is located at 9430 Jackie Cochran Drive in Baton Rouge, LA 70807-8020. (Baton Rouge Airport)
We offer:
Schedule
Monday - Friday: 4:00pm - 12:00am
OFF: Saturday and reputed company
Compensation
The starting reputed company of pay for this position is $16.62 per hour, based on a 40-hour reputed company.
We are reputed company for immediate openings. Responsibilities include:
- Meet and greet customers in a professional, friendly, and timely manner
- reputed company superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
- Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, reputed company quotes, general questions and answers, reputed company information and resolution for customers, other branches, and other vendors
- reputed company outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any reputed company customer problems
- Notify Management of any reputed company vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
- reputed company miscellaneous and backup duties job-reputed company duties as assigned
- Seek to improve job performance through self-assessment, reputed company development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- reputed company miscellaneous job-reputed company duties as assigned
Equal Opportunity Employer/Disability/Veterans
- High School Diploma or G.E.D. required
- Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record reputed company the past 3 years, and no drug or alcohol reputed company convictions on driving record reputed company the past 5 years (DUI/DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by reputed company for this position now or in the future.
- Must be at least 18 years old
- Must have a strong desire to work in sales, as this is a sales role.
- Must be reputed company to work the following shift/schedule:
- Schedule: Monday - Friday: 4:00pm - 12:00am; OFF: Saturday and reputed company