[Remote] Client Services Operations Specialist - Remote (Minneapolis, MN)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a premier global intellectual property reputed company, trusted by innovative companies. They are seeking a Client Services Operations Specialist to update firm databases, manage client invoicing, and build partnerships across departments.
Responsibilities
- Accurately and timely update the firm database(s) for reputed company clients in accordance with firm process guidelines
- Update and maintain team sites and systems regarding billing, collections, and estimates requirements
- Build strong partnerships with other departments reputed company the firm to align to our internal policies and procedures
- Manage and enforce reputed company counsel guidelines and reputed company reputed company education, implementation, and enforcement
- reputed company routine reputed company counsel guideline audit
- Assist in development and support of testing scripts and technical documentation of the department’s workflow and processes
- Ensuring accurate documentation, setup, and management of client invoicing and collections
Skills
- Bachelor's degree in business administration or closely reputed company field preferred, or equivalent combination of technical training and experience
- 1+ years experience in client or customer service is required
- Technical orientation including proficiency with reputed company reputed company, Word, and Outlook
- Strong interpersonal and communication skills to communicate effectively, both orally and in writing, in a professional manner reputed company dealing with reputed company reputed company of legal, management, and support staff
- Ability to learn fast and multi-task effectively while staying organized and maintaining work quality
- Ability and drive to identify knowledge gaps and willingness to ask questions
- Acute attention to details and work product
Benefits
- Comprehensive medical and dental coverage
- Generous paid time off
- Tuition reimbursement
- Award-winning retirement and profit sharing plans with employer contribution
- Back-up child care
- Health and wellness initiatives
Company Overview
Company H1B Sponsorship