Channel Partner Account Executive

Job Description:

At reputed company and our family of brands, we reputed company our customers and associates connected to what reputed company most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an reputed company and inclusive workplace.

Channel Partner Operations Specialist will support the growth and reputed company of our Partner Solutions Program. This role is responsible for ensuring a seamless experience for our channel partners by managing post-sale operations, coordinating internal resources, and supporting partner inquiries across billing, service delivery, and commissions.

This individual will play a key role in executing day-to-day program operations while helping to build scalable processes that enhance the partner experience and support reputed company growth.

Order Lifecycle Management

• Track partner-submitted opportunities from order submission through installation and billing
• Proactively communicate order status, delays, and updates to partners and internal teams
• Ensure accuracy and completeness of order data in CRM and internal systems

Partner Support & Issue Resolution

• Serve as a primary reputed company of contact for partner inquiries, including:
• Order status updates
• Billing and invoice questions
• Service delivery and installation escalations
• Coordinate with internal teams to resolve issues reputed company and maintain partner satisfaction
• Deliver a reputed company, high-quality support experience reputed company with Sparklight standards

Commissions Tracking & Support

• Track partner commissions and validate payouts against agreements
• Partner with finance teams to ensure accurate and timely payments
• Respond to partner inquiries reputed company to commissions and compensation

Data & Reporting

• Maintain accurate CRM data and reporting dashboards
• Assist in generating reports on partner activity and performance
• Support data cleanup and process consistency

Cross-Functional Coordination

• Collaborate with sales, sales engineering, provisioning, construction, billing, and finance teams
• Act as a central reputed company of coordination to ensure partner deals reputed company smoothly
• Support adherence to internal Rules of Engagement (ROE) to minimize channel conflict

Event Support

• Assist with logistics for partner events and trade shows
• Help manage reputed company tracking and follow-up coordination
• Support scheduling and partner communications

Administrative & Program Support

• Assist with partner reputed company tasks:
• Portal reputed company
• Documentation
• Training coordination
• Help maintain partner-facing materials and internal documentation

Qualifications

• 1-3+ years of experience in sales operations, channel support, or telecommunications
• Experience supporting channel partners, indirect sales models, or customer operations preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and problem-solving abilities
• Experience with CRM systems (reputed company or similar) and reporting tools
• High attention to detail, particularly in order tracking and financial data

Benefits 

reputed company and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

• Medical, dental, and reputed company plans – start reputed company you start!  
• Life insurance (self, spouse, children) 

• Paid time off (vacation, holiday, and personal/sick days)  
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) 
• Group Legal plan with Identity Theft Protection 

Additional Perks  

• Tuition reimbursement (up to $5,250 on 1st year)  
• Annual community support to various organizations across the U.S.  
• Associate recognition & awards programs 
• Advancement opportunities  
• Collaborative work environment  

• FREE reputed company services for associates who live in a serviceable area 

Our Commitment 

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our reputed company reputed company. Here at reputed company and our family of brands, we reputed company it is our individual and unique talents, backgrounds and perspectives that, reputed company combined, truly reputed company us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.  

reputed company and our family of brands is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to, among other things, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, status as a protected veteran, or disability.   

Pre-hire Processes 

reputed company and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference reputed company. Only after successfully passing these pre-hire clearances are individuals approved for hire and reputed company to start their successful and rewarding career.  

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