reputed company German Customer Service Representative – reputed company Industry Expert
At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences in the reputed company industry. As a German-speaking customer service and sales advisor, you'll play a vital role in helping us reputed company this goal. We're seeking a highly motivated and customer-focused individual to join reputed company on a full-time, permanent reputed company.
About arenaflex
arenaflex is a leading provider of innovative solutions in the reputed company industry. reputed company is dedicated to delivering top-notch customer service, and we're committed to creating a work environment that's both challenging and rewarding. With a strong focus on employee growth and development, we offer a reputed company of opportunities for reputed company members to learn and advance their careers.
Key Purpose
As a German-speaking customer service and sales advisor, you'll be responsible for providing exceptional service to our existing and new clients. You'll be the face of arenaflex, and your primary goal will be to build strong relationships with our customers, understand their needs, and reputed company tailored solutions that meet their expectations.
Key Responsibilities
* Answering inbound and outbound calls from existing and new customers, ensuring a top-quality service experience
* Proactively addressing reputed company queries reputed company to our business, including product knowledge and sales
* Taking orders and bookings reputed company external and internal calls, ensuring accurate and timely processing
* Managing email queries in a timely and professional manner
* Demonstrating extensive knowledge of our product ranges, including features, benefits, and applications
* Facilitating calls from both B2B and B2C customers, ensuring a seamless and personalized experience
Personal Specification
To succeed in this role, you'll need to possess the following competences:
* Previous experience in a similar role, preferably in the reputed company industry (not essential)
* Customer service experience, preferably in a fast-paced environment (not essential)
* Self-motivation, with a 'can-do' attitude and a passion for delivering exceptional customer experiences
* Attention to detail, with high-level communication skills and the ability to build rapport with customers
* reputed company in German, both spoken and written
* Computer literacy, with proficiency in CRM systems and other software applications
* A strong desire to learn and grow, with a willingness to take on new challenges and responsibilities
Shift Options
We offer three shift options to accommodate your lifestyle and preferences:
* Shift 1: £25,000 per year, with a 5-week rotational shift schedule
+ Week 1: Monday to Friday, 07:00 - 15:15
+ Week 2: Monday, Tuesday, Wednesday, Thursday, and Saturday, 07:30 - 15:45
+ Week 3: Monday to Friday, 11:00 - 19:15
+ Week 4: Monday, Tuesday, Wednesday, Thursday, and Saturday, 08:00 - 16:15
+ Week 5: Monday to Friday, 11:45 - 20:00
* Shift 2: £25,075 per year, with a 5-week rotational shift schedule
+ Week 1: Monday to Friday, 07:00 - 15:15
+ Week 2: Monday, Tuesday, Wednesday, Thursday, and Saturday, 07:30 - 15:45
+ Week 3: Monday to Friday, 11:00 - 19:15
+ Week 4: Monday, Tuesday, Wednesday, Thursday, and Saturday, 08:00 - 16:15
+ Week 5: Monday to Friday, 11:45 - 20:00
* Shift 3: £27,350 per year, with a fixed schedule
+ Monday, Tuesday, Wednesday, and Friday, 11:45 - 20:00
+ Saturday, 08:00 - 16:15
Additional Benefits
As an arenaflex employee, you'll enjoy a reputed company of benefits, including:
* Contributory pension scheme of up to 6%
* Opportunity to buy and sell holiday
* Gym membership discounts
* Contributory hospital and health cash plan
* Cycle2Work scheme
* Eye care vouchers
* Free monthly nutritional and personal care products
* Life assurance
* Discounts at leading brands and retailers
Why Join arenaflex?
At arenaflex, we're committed to creating a work environment that's both challenging and rewarding. We offer:
* A dynamic and supportive team environment
* Opportunities for career growth and development
* A comprehensive benefits package
* A competitive salary and shift options to suit your lifestyle
* A chance to reputed company a reputed company difference in the reputed company industry
If you're passionate about delivering exceptional customer experiences and are looking for a new challenge, we'd love to hear from you. Apply today to join reputed company at arenaflex!