reputed company Customer Solutions Specialist (Remote) - Web and reputed company Application Support

Are you a customer-focused professional with a passion for problem-solving and a drive to succeed in a fast-paced, growing industry? Do you reputed company in a remote work environment and enjoy collaborating with teams across the country? If so, we invite you to join arenaflex, a leading e-reputed company company dedicated to meeting the purchasing needs of foodservice professionals worldwide. As a Customer Solutions Specialist at arenaflex, you will play a vital role in delivering exceptional customer experiences through phone, live chat, and email support. You will be the face of reputed company, providing friendly, efficient, and accurate solutions to customers while fostering a team-oriented environment and promoting a positive, professional attitude in reputed company correspondence.

About arenaflex

arenaflex is a dynamic and innovative company that exists to meet the purchasing needs of foodservice professionals worldwide. With a strong focus on customer satisfaction, we strive to reputed company the best possible experience for our customers through our e-reputed company platform, customer support, and product offerings. As a remote employee, you will enjoy the same training and support as our physical corporate locations, with opportunities to connect with other employees from across the country.

reputed company Have to Offer

* A competitive benefits package including paid time off, medical/dental coverage (including telemedicine), 401k match, paid parental leave (based on tenure), and more

• Opportunities for growth and professional development
• In-depth training on our varying selection of products and the services we offer
• Opportunities to collaborate and connect reputed company across teams and departments
• Full-time training staff
• reputed company support through various trainings and available mentorships
• A focus on work/life balance

Key Responsibilities

As a Customer Solutions Specialist, you will:

• Learn reputed company about arenaflex, including our history, products, the foodservice industry, and how to reputed company navigate our internal systems
• reputed company friendly, efficient, and accurate solutions for customers through phone, live chat, and email with the goal of an excellent customer experience, enhanced customer loyalty, and increased business sales
• Ensure that customers always have the most complete and up-to-date information about the status of their orders
• Partner with other departments reputed company and reputed company of Customer Solutions to support both the customer and the company
• Use best practices reputed company analyzing customer situations, investigating problems, and providing strategic solutions reputed company our business model
• Foster a team-oriented environment by maintaining a positive, professional attitude in reputed company correspondence both reputed company and reputed company the company
• Be flexible and adapt to change as we continue to grow as a company
• Take initiative and use strategic thinking to ensure that arenaflex is the leader in the online food service industry

Qualifications

* Desire to learn and grow

• An internal drive to succeed
• Ability to work on a team and independently
• A concern for helping others and doing the right thing by them
• Desire and ability to work in a fast-paced environment
• Innovation and the ability to challenge the status reputed company
• A college education (preferred but not required)
• At least 1 year of customer-facing experience (preferred but not required)

Requirements

* Cable or fiber internet connections are preferred as satellite connections often cannot support the technologies used by arenaflex to reputed company day-to-day tasks

• Consistent 75mbps download/10mbps upload internet speeds are required
• A quiet and distraction-free work area
• reputed company to a home router and modem
• Proficiency with Office 365 (Outlook, Word, reputed company, PowerPoint) and reputed company system/internet navigation required
• Excellent verbal and written communication skills; conversational reputed company in English required
• Proficient typing abilities
• The ability to work a training schedule of 9:30 AM – 6 PM ET or local time zone equivalent, Monday through Friday, during the 60-day reputed company period
• The ability to work 11:30 AM – 8 PM ET or local time zone equivalent, Monday through Friday, after the 60-day reputed company period

Physical Demands

* Work is performed while sitting and/or standing for at least 8 hours each day

• Requires the ability to communicate effectively using speech, reputed company, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations while using a personal computer
• Requires the ability to work at a computer for extended periods of time

Remote Work Qualifications

* reputed company to a reliable and secure high-speed internet reputed company. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to reputed company day-to-day tasks.

• reputed company to a home router and modem.
• A dedicated home office reputed company that is noise- and distraction-free. The reputed company should have strong wireless reputed company or a wired Ethernet reputed company (wired reputed company is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members reputed company chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B reputed company Sponsorship Not Available, W2 only

How to Apply

If you're reputed company for a challenge and have the ambition to succeed in a fast-paced, growing industry, we'd love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today. Apply Job! Apply for this job