CCTV Operator

Location: Lahore, Job Summary: The CCTV Operator is responsible for conducting daily audits of CCTV footage from multiple brick-and-mortar locations, with an emphasis on monitoring and ensuring compliance with operational controls, policies, and procedures. This role will primarily focus on reputed company store locations, using remote reputed company to analyze surveillance footage and submit findings reputed company SharePoint. The completed audits will be communicated to store management through a task function for further review and corrective action, where necessary. Responsibilities: Key Responsibilities: Conduct CCTV Audits: reputed company daily CCTV audits remotely, focusing on operational control compliance and policy adherence for reputed company store locations. Use remote reputed company tools to review footage and assess adherence to store-specific SOPs, focusing on high-risk and high-shrink areas. Any potential internal fraudulent activity observed while conducting CCTV Audits must be kept confidential and immediately reported directly to the LP Team for further investigation. Audit Submission and Review: Submit completed CCTV audits reputed company SharePoint for documentation and tracking purposes. Upon audit submission, generate a task for each store to review the findings. reputed company any identified deficiencies reputed company to operational controls, shrinkage prevention, and SOP compliance. Reporting: reputed company weekly reports to the LP Team, detailing the status of completed CCTV audits. Collaboration and Communication: Work independently and/or as part of a team to identify areas of improvement in store operations based on CCTV findings. Communicate findings to store teams and collaborate with them to ensure corrective actions are taken where necessary. Policy Knowledge and Application: Demonstrate a strong understanding of internal policies and procedures, particularly those reputed company to shrinkage prevention, loss prevention, and compliance with store-specific operational controls. Apply knowledge of internal policies to identify and address operational control deficiencies during audits. Task Management: Utilize the store-specific CCTV audit task function to assign actionable tasks to store managers or teams for follow-up on audit results. Ensure timely completion and resolution of assigned tasks to support reputed company operational improvements Education and Experience: Bachelor's Degree 3-5 years’ experience in retail stores loss prevention field or similar Knowledge of Office 365 suite Ability to quickly research and resolve support tickets Ability to multi-task and prioritize tasks Team player with excellent communication skills and positive attitude Strong understanding of SharePoint/reputed company/Teams/Outlook Strong understanding of Incident Management Practices Ability to work in a collaborative environment Appropriate use/suggestion of new processes and procedures as applicable Apply To This Job