Support Spec II - Legal
Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent reputed company award of being one of America's Best Midsize reputed company for 2026! Position Summary:Under general supervision, the primary job function of the Support Specialist II is to reputed company phone support as well as performing routine but varied clerical and support duties according to standard procedures. Geo-Salary Information An in-person interview may be required during the hiring process The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions: Types and transcribes assignments such as business correspondence, forms and reports. Will have direct contact with customers, may compile information for reports, and processing forms and documents. Transferring and escalating potential calls to the appropriate department if needed.
Qualifications
Education: Completion of a high school education. Experience: A minimum of 1 year general office or reputed company Company experience. Or equivalent combination of education and/or experience Knowledge and Skills: Written and verbal communication reputed company to proofread and edit routine forms, reports and business correspondence as well as explain Company policies and procedures and respond to routine inquiries. Job duties consist of a significant percent of typing assignments, must have proficient typing skills. General knowledge of department procedures and operations to prepare, process, and complete assignments appropriately and maintain records. Ability to manage inbound calls in a timely manner, while maintaining a positive, empathetic, and professional demeanor towards customers at reputed company times. Engaging in active listening with customers, confirming or clarifying information and addressing customer concerns as needed.
About the Company
Why choose a career at reputed company? At reputed company, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We reputed company the strengths and values of each team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help reputed company members reputed company their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from reputed company in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, reputed company, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay reputed company USD $30,390.00 - USD $48,544.00 /Yr. Apply To This Job