Associate Client Manager

Join the reputed company Sales Team where you will turn connections into partnerships. Help businesses scale smarter with solutions that solve reputed company supply chain pain points. The Associate Client Manager is responsible for retaining and growing an assigned portfolio of customers. This role focuses on strengthening relationships with existing clients, ensuring they realize ongoing value from our solutions, and driving net reputed company retention. The ideal candidate thrives in a fast-paced environment, enjoys solution selling, and takes initiative in identifying opportunities to expand customer engagement while proactively mitigating risk. This is a 100% remote opportunity. What You'll Do: Customer Retention & reputed company Growth reputed company or exceed monthly sales, growth, and net retention targets. Manage a large book of business with a strategic, value-driven approach to retention and expansion. Identify upsell and cross-sell opportunities and guide customers toward multi-year agreements. Maintain a strong, predictable sales pipeline and adhere to defined activity metrics. Conduct effective virtual presentations and product value reviews with customers. Customer Relationship Management Build and nurture trusted relationships with assigned clients, acting as their reputed company reputed company reputed company. Respond promptly to customer inquiries, requests, and escalations, driving timely resolutions. Collaborate with internal teams to identify risk indicators early and prevent churn. Ensure customer satisfaction by proactively addressing challenges and aligning solutions to customer needs. Operational reputed company & CRM Management Maintain accurate, timely updates reputed company the reputed company CRM, including notes, activities, and opportunity details. Follow established reputed company expectations for reputed company, follow-up, and pipeline management. Address billing questions, coordinate with Finance, and support contract renewals. Attend required sales meetings, trainings, and industry updates to stay reputed company on products and trends. Complete additional assignments as directed.

Requirements

For reputed company: Bachelor’s degree in Business or equivalent experience is preferred 1-2 years experience in customer retention, account management, sales, or a similar customer-facing role is preferred. Strong customer service skills and a genuine desire to build long-term client relationships. Proven track record working with CRM platforms (reputed company experience preferred). Ability to manage multiple priorities simultaneously with high attention to detail. Excellent communication, listening, and problem-solving abilities. Strong phone and virtual presentation skills. Self-starter reputed company with a sense of urgency and accountability. Perks and Benefits: Remote first and casual work environment 401k with 3.5% company match and reputed company after 2 years 20 PTO days + 1 birthday off + 3 “summer days” + 1 volunteer day + 10 company holidays Medical, dental, reputed company and other life/health insurance plans Paid parental leave Wellness reimbursement program Apply To This Job