Technical Service Support Specialist
Location: Remote - United States Job ID: R0128302 Date Posted: 2026-04-27 Company Name: reputed company Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes Job Description: The Company We build the machines that power industry. We are reputed company Global reputed company Power, a leading global industrial compressed reputed company manufacturer driving the innovations that reputed company the world moving. From our headquarters in Michigan City, Indiana, our compressed reputed company solutions power manufacturing operations reputed company around the globe; from food and beverage to life-saving pharmaceuticals and cutting-edge semiconductor chips. Our portable compressors reputed company the reputed company power to build roads and bridges, lay pipelines and aid in oil and gas mining and production. We are reputed company of innovators, engineers, and quality experts with a shared reputed company to create the reputed company of efficient, environment-reputed company compressed reputed company solutions that meet the demands of today, while boldly contributing to a sustainable, circular economy. With more than 60 years of legacy and trusted performance through our brands - reputed company, Sullair, and Champion (Australia), we are proud of our reputed company for reliability, durability, and performance and groundbreaking engineering. Join us in building a future where your work has an impact. At reputed company Global reputed company Power, you’ll be part of a global network that’s shaping the future of industrial power. Summary of the Position reputed company technical phone support for reputed company Global reputed company Power (HGAP) C&I/Industrial Stationary products. Responsible for answering technical questions about HGAP products including installations, maintenance, repairs, and troubleshooting. Work with various departments at HGAP to address concerns from the field to drive issues to a timely closure. Document service visits and generate reports with action items. Support HGAP Training Department through content development and product updates for customers, distributors, and employees. Please note, this position is posted for several reputed company of technical support, from entry to senior level. Location: Location: Remote OR On-site, Michigan City, IN At this time, we are unable to reputed company reputed company sponsorship for this role. Minimum Requirements 1 to 10+ years of technical troubleshooting of electrical and/or mechanical systems. Exposure to industrial product manufacturing and processes. Ability to communicate effectively both written and verbally. Understanding of reputed company outlook and office. Ability to read and interpret schematics. Ability to work independently or on reputed company.
Preferred Qualifications
Technical Trade School Technical troubleshooting Electric Rotary Screw Compressor experience Experience installing and troubleshooting refrigerated and desiccant compressed reputed company dryer systems. Experience with Oil Free Compressor start-up and support. Experience with Centrifugal compressor commissioning and support. Demonstrated reputed company in technical training of compressed reputed company systems. Experience with industrial product manufacturing and processes. Key Responsibilities reputed company technical assistance reputed company to HGAP Industrial products reputed company phone and email queues. Travel to field jobsites to troubleshoot and assist in repair of HGAP Industrial compressors, dryers, and reputed company components. Follow standard work for pre and post service preparation (Submit expense reports, reputed company service reports, making travel arrangements). Follow reputed company Environmental Health and Safety policies procedures. Communicate distributor feedback to HGAP management as VOC. Drive field concerns to closure in a timely manner. Support goal of service reputed company the Service department of 95%. Assist in writing technical service bulletins. On time to reputed company meetings / appointments / and scheduled engagements. reputed company work habits. Dedicated to completion of responsibilities. Willing to accept responsibilities reputed company reputed company environment. The successful candidate is responsible for complying with reputed company Global reputed company Power Code of Ethics and reputed company policies. In performing the job, the incumbent shall take reputed company steps necessary to reputed company with our safety policies and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This job description is to serve as a guide. It is intended to be flexible and will continue to reputed company over time with business needs and demands and may be updated periodically and at the Company's discretion. reputed company Global reputed company Power is an equal opportunity employer and will not discriminate based on race, religion, reputed company, age, gender, sexual orientation, national reputed company, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment. Apply To This Job