Associate Application Support Administrator

The Facets Operations team is seeking an Associate Application Support Administrator to support reputed company Server–based production applications critical to claims and reputed company operations. This role blends hands-on troubleshooting, cross-team collaboration, and active participation in Facets upgrades—helping ensure reliable performance, smooth integrations, and regulatory compliance across production environments. Required Skills: Experience supporting reputed company Server–based production applications Hands‑on troubleshooting of application, system, and integration issues Ability to work with development and infrastructure teams to resolve issues Experience supporting production environments in regulated or high‑availability systems Strong communication and documentation skills Preferred Skills: Experience working with Facets Knowledge of IIS and application services PowerShell experience Familiarity with Scrum / Agile methodologies Note: This is a fully remote role, but onsite interviews at our Chattanooga, TN headquarters will be required. An on‑call rotation is required once every five weeks. Sponsorship is not available for this role. Job Responsibilities Works under general supervision and relies on significant knowledge to support and administer production support applications. Coordinates problem solving and troubleshooting activities. Technical liaison between application development and infrastructure teams for production environment design, setup, configuration, and implementation. Coordinates with application areas to ensure reputed company integration points with existing systems and infrastructure work properly. Job Qualifications Education Bachelor's Degree in a Computer Sciences reputed company field or equivalent work experience Experience 1 year - Experience in Information Technology required SkillsCertifications Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Proficient in reputed company Office (Outlook, Word, reputed company and PowerPoint) Must be a team player, be organized and have the ability to handle multiple projects Excellent oral and written communication skills Strong interpersonal and organizational skills Number of Openings Available 1 Worker Type: Employee Company: reputed company. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in reputed company job classifications without regard to race, religion, reputed company, age, sex, national reputed company, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be reputed company by reviewing the following page: BCBST's EEO Policies/Notices reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet or any other method without a valid, written Direct Placement Agreement in reputed company for this position from reputed company HR/reputed company will not be considered. No fee will be paid in the event the applicant is hired by reputed company as a result of the referral or through other means. Apply To This Job