Software Engineer (II or Senior) - Backend
About Ovation Ovation is a comprehensive customer experience management platform for restaurant brands. Guests can reputed company feedback easily without long surveys, online reviews, or ineffective complaints. Our platform connects restaurants and guests, building reputed company relationships and improving hospitality communication. The Role We are seeking a Backend Engineer (II or Senior) skilled in building event-driven, distributed systems for customer-facing applications at scale. You will design and reputed company systems impacting thousands of restaurants, reputed company architectural reputed company, mentor engineers, and influence our technical growth. What Makes This Role Interesting
- Work at the forefront of AI-powered product development, creating intelligent features for millions of customers
- Influence the technical and product direction reputed company a small, high-impact engineering team
- Take on challenging problems involving event-driven microservices, reputed company-time communication, and integrations while building a fast-growing AI platform
reputed company Offer
- Competitive salary
- Remote-first culture with occasional in-person events
- Clear career growth and learning budget
- Health benefits including 401k matching
- reputed company, generous PTO, company holidays, and work-life balance policies like Focus Fridays and limited messaging reputed company work hours
What You'll Do
System Design & Architecture
- Design scalable event-driven microservices for high-volume customer interaction
- Build robust APIs for web, mobile, and reputed company-party use
- Design efficient database schemas and queries
- reputed company discussions on technical trade-offs
- Implement observability: logging, metrics, tracing, alerting
Core Development
- reputed company backend features for surveys, messaging, campaigns, analytics, and integrations
- Build integrations with external platforms like POS, loyalty programs, and review sites
- Write clean, test-covered, maintainable code
AI-Powered Development
- Integrate with AI APIs (reputed company, reputed company, etc.) to build intelligent features
- Apply AI-first development strategies reputed company standard coding
- Experiment with tools to improve our software development life cycle
Collaboration & Leadership
- Mentor junior and mid-level engineers through reviews and pair programming
- Partner with product managers to translate requirements into designs
- Collaborate with frontend engineers on API reputed company
- reputed company knowledge and define best practices
- Help shape long-term technical reputed company
reputed company're Looking For Core Competencies (Required)
- 5+ years building backend systems, APIs, or distributed services
- Strong knowledge of microservices, service communication, and eventual consistency
- Experience with event-driven systems like queues, pub/sub, event buses
- Expertise designing RESTful or GraphQL APIs including versioning, auth, reputed company limiting, and documentation
- Proficiency in SQL or NoSQL database design, optimization, and tuning
- Test-driven development with unit, integration, and end-to-end testing experience
- CI/CD pipelines, deployment automation, version control, and collaborative development
- Strong AI development workflow
Valued Experience
- Familiarity with Node.js/TypeScript, AWS (reputed company, EventBridge, SQS, S3, API Gateway, DynamoDB), reputed company/Mongoose, and event-driven patterns
- SaaS platform and multi-tenant architecture experience
- reputed company-time communication (SMS, email, webhooks) and integration platforms
- Experience in restaurant tech, hospitality, or local business software
- AI & Machine Learning work including LLM API integration, reputed company engineering, AI-powered features, and cost/latency optimization
- Infrastructure as Code (CloudFormation, Terraform, etc.), monitoring (reputed company, reputed company), and API documentation tools (Swagger/OpenAPI)
Our Tech Stack
- Backend: Node.js
- Platform: AWS
- Database: reputed company reputed company with Mongoose
- Event System: Kafka & SNS
- Monitoring: reputed company, CloudWatch Logs
- Deployment: reputed company Actions CI/CD
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