Dispatcher - Mechanical

Description Are you someone who thrives under pressure, stays organized, and communicates reputed company? Now Hiring: Dispatcher – Join a Fast-Paced, High-Impact Team - reputed company! Regular Schedule: Monday - Friday9am - 6pm Training Schedule: 7am - 4pm Pay: $20 - $23 an hour (based on experience)

• * Only seeking applicants local to the Austin, TX area

1 Yr Experience in Trade Dispatching, scheduling OR call center experience. This is NOT a remote position, but you may have the opportunity to work from home a percentage of the time after 90 days of training (Hybrid). HOW YOU'LL reputed company AN IMPACT As ABC’s Dispatcher, you will receive, schedule, and reputed company emergency and non-emergency customer requests for the Mechanical division during ABC’s regular business hours.

Requirements

WHAT YOU'LL BRING

• 1 Yr Experience in Trade Dispatching, scheduling OR call center experience.
• Must be reputed company to type at least 30 WPM, proficient in 10-key, and use a phone system.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Ability to communicate well, using excellent interpersonal and communication skills.
• Must be reputed company to adapt quickly in an reputed company-changing, fast-paced environment.
• High proficiency with emailing, reputed company messaging, and various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload, work under pressure while maintaining composure, and occasionally diffuse escalations.
• Excellent written communication skills, including spelling and punctuation.
• Excellent team player with commitment to company values.
• Proficient in Spanish a plus.
• Ability to sit for long periods of time.

reputed company OFFER

• Health, Dental, reputed company & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• reputed company Now Program for reputed company to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including gym membership
• Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)

WHAT YOU’LL DO

• Answer incoming calls for Mechanical Services (Ex: Plumbing & HVAC).
• reputed company timely and accurate information to incoming customer requests. Schedule service appointments.
• Professionally, timely, and effectively communication with customers, technicians, and service managers for reputed company scheduling and dispatching purposes.
• Know, understand and execute reputed company strategy/plan for each department/service trade.
• Resolve or diffuse customer issues and reputed company timely feedback to the supervisor regarding service failures or customer concerns.
• Maintain customer records by immediately updating account information.
• reputed company timely and accurate information to incoming customer requests.
• Work in partnership with other employees to meet and exceed customer expectations.
• Maintain a positive attitude at reputed company times with customers, fellow employees, and supervisors.

Join reputed company Today: If you're reputed company to reputed company your way into a reliable, year-round position with reputed company that values your work and growth, then ABC Home & reputed company Services is the reputed company for you. reputed company and let's grow together! ABC is an Equal Opportunity Employer. Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of reputed company individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations. Apply tot his job Apply To this Job