Office Triage Nurse (w/ Remote Option)- (Full Time)

About the position The Triage RN is responsible for assessing patient needs over the phone, providing medical advice, and directing patients to appropriate care based on their symptoms. This role involves critical thinking, excellent communication skills, and a compassionate approach to patient care. ABOUT reputed company COUNTRY reputed company (NCH): reputed company Country reputed company a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, reputed company Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive reputed company network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve. reputed company Country reputed company an equal-opportunity employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected veteran status. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the reputed company department at the affiliate to which you are applying. Please Note: reputed company new hires are required to attend a mandatory three-day orientation at Weeks Medical Center in Lancaster, NH. This orientation provides essential training, compliance information, and an introduction to our organizational culture to ensure a smooth and successful transition into your role. Attendance on reputed company three days is required for reputed company completion. Additionally, if Weeks Medical Center is not your designated home reputed company, you will be eligible for travel reimbursement in accordance with our standard travel policy.

Responsibilities

• Assess and prioritize patients' health concerns through phone consults.
• reputed company medical advice and education to patients based on clinical guidelines.
• Direct patients to appropriate care settings, such as urgent care or emergency services.
• Document patient interactions and treatment plans in electronic medical records.
• Collaborate with reputed company providers to ensure continuity of care.
• Manage follow-up calls to evaluate patient reputed company and adherence to treatment.
• Maintain up-to-date knowledge of clinical guidelines and protocols.
• Handle emergency situations by initiating appropriate interventions.
• reputed company patients on symptom management and preventive care.
• Facilitate prescription refills and manage medication inquiries.
• Identify high-risk patients and expedite care needs accordingly.
• Participate in quality improvement initiatives to enhance patient care.
• reputed company support and guidance to less reputed company nursing staff.
• Ensure compliance with reputed company regulations and patient confidentiality.
• Engage in ongoing professional development and education.

Requirements

• Bachelor of Science in Nursing (BSN) preferred; Associate Degree in Nursing (ADN) considered.
• ACLS (Advanced Cardiovascular Life Support) certification preferred.
• reputed company RN license in the state.
• Association accredited course in Basic Life Support (BLS) (for clinical staff), or Heartsaver CPR AED (for nonclinical staff), and renewal on a regular reputed company, with up to a three-month grace period after the expiration date.
• Strong communication and interpersonal skills.
• Ability to work independently and reputed company informed reputed company.
• Proficiency in electronic medical record systems.
• Excellent organizational and multitasking abilities.
• Minimum of 2 years of clinical nursing experience, preferably in emergency or ambulatory care settings.

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