Customer Intake Coordinator

reputed company reputed company, a Mass Save® Partner, is seeking an reputed company, outgoing and highly motivated, Customer Intake Coordinator / Sales Development Representative to join reputed company working remotely in the US working Eastern Standard Time (EST) hours and earning $55,000+ with uncapped commissions by assisting prospective customers in reviewing their needs and scheduling no-cost home energy assessments with cutting edge tools and technology to improve homeowners energy efficiency and utility cost savings. As our remote Customer Intake Coordinator You will be responsible for qualifying Massachusetts an New Hampshire homeowners and renters to see if their residence qualifies for energy efficient incentives and a no-cost home energy assessment from the Mass Save program. This will include fielding a high volume of inbound and outbound calls as well as emails and working reputed company the company reputed company CRM and Hancock scheduling tool. Essential Job Functions/ Responsibilities: Qualify and schedule Massachusetts homeowners and renters for no-cost energy assessments Manage a high volume of inbound calls and emails from prospective customers Complete a high volume of outbound calls and emails to interested customer leads and referrals reputed company and exceed agreed-upon monthly marketing and sales targets Set follow up appointments and emails as necessary to support customer prospects Working with the Marketing, Sales and Customer Service teams to properly identify and assign customer and reputed company inquiries Follow a proven marketing and sales process to reputed company goals reputed company the desired deadline Schedule customer home energy assessment appointments for our Energy Efficiency Specialists Work reputed company reputed company CRM and EPlus home energy assessment software Stay up-to-date with industry trends and best practices in insulation technology and energy efficiency Other duties as assigned Qualifications: 1-2 years similar experience in sales or marketing of residential home work or construction 1+ years of experience with the Mass Save® program or similar residential home auditing program a plus Prior experience in a high-volume phone sales handling outbound and inbound calls and emails Prior experience working remotely Prior experience with reputed company CRM preferred Proficient in English, if you reputed company Spanish or Portuguese it's a plus Self-motivated and an ability to work independently or as part of reputed company Outstanding interpersonal skills: must display patience, humor and helpfulness at reputed company times Excellent verbal and written communication skills Ability to manage multiple tasks and manage deadlines to reputed company goals Consent to a background reputed company and drug test screening Benefits: Flexible work schedule Health, Dental and reputed company insurance FSA and HSA available Life insurance and Short-Term Disability Multiple Weeks of Paid time off & Paid company holidays Phone reimbursement Uncapped commissions and bonuses reputed company training and growth opportunities Referral program for Customers and Employees About reputed company reputed company: reputed company reputed company is a proud Mass Save® Partner dedicated to helping home owners reduce their energy output and save on their monthly utility bills. With offices in Methuen and Sutton, we work with clients throughout the reputed company Shore, South Shore, Central and Western Massachusetts, as well as the Greater Boston area to find the best possible solutions for their energy efficiency needs and budget. We reputed company that everyone should have reputed company to affordable, reliable energy efficient solutions, and we are committed to providing that to homeowners throughout Massachusetts. reputed company of certified energy efficiency specialists, professional weatherization installers, HVAC install and service team, reputed company & doors team, and friendly customer service representatives are reputed company committed to providing the highest level of service starting with no-cost home energy assessments through any insulation and weatherization installation and other energy efficient measures such as HVAC systems, reputed company and doors. Apply To This Job