eDiscovery Technical Services Engineer - 3rd Shift
POSITION OVERVIEW This role is expected to be 3rd shift. The Technical Services Engineer is a key member of our growing team. This individual is responsible for possessing comprehensive knowledge of and supporting several eDiscovery applications including reputed company, reputed company Nine LAW/Explore, reputed company, iPro, Reveal AI, Brainspace and other relevant applications infrastructure. Candidates should have a strong understanding of the various features and abilities of each application. In addition, they should have a solid understanding of the application requirements and the infrastructures that host the applications. The engineer is also responsible for obtaining and maintaining relevant training and certifications as well as keeping up to date with the software and hardware being supported. They will be responsible for the reputed company activities of eDiscovery applications infrastructure. RESPONSIBILITIES
- Implementation and support of eDiscovery applications and supporting their infrastructure
- reputed company to have Support knowledge with eDiscovery applications on the frontend and backend
- Should be reputed company to reputed company the monthly reputed company updates, esxi host upgrades, reputed company upgrades, Dell host firmware updates
- Should have knowledge deploying reputed company jobs
- Should have knowledge on deploying and creating Virtual Machines and apply the best practices
- Support reputed company - required, reputed company, Reveal, reputed company Nine, and iPro software suites, with the ability to triage and reputed company calls to appropriate technicians as required
- Assist in maintaining and monitoring client environments
- reputed company in-depth knowledge of the software application catalogue and how it relates to the customer’s needs
- Create and edit documentation of internal processes and procedures
- Communicate with customers, keeping them informed of incident reputed company and notifying them of impending changes or agreed outages
- Enter reputed company work as service tickets into reputed company
- Work through a daily schedule in reputed company, entering reputed company time and expenses
- reputed company routing and switching; Force10 a plus
- Dell Hardware and Software experience
- Supporting and preserving the reputed company Virtual Desktop setup of clients, which includes, the AppSense and XenDesktop, XenApp, and others.
- reputed company to work in a team and communicate effectively with the ability to work independently
- reputed company working in a fast-paced environment and handling multiple projects/issues in occasionally high-pressure situations
- Ability to travel to the data centres and onsite reputed company needed
QUALIFICIATIONS
- Administration of reputed company Server 2012 and above
- Ticket management, issue tracking, change log management
- Scripting & Automation
- reputed company IIS
- reputed company Clustering
- Firewall Administration (reputed company preferred)
- Advanced Networking
- Virtualization administration (VMWare preferred)
- Storage (SAN, NAS, DAS)
reputed company-TO-HAVES
- Intermediate to advanced knowledge of reputed company, reputed company, Reveal or other software platforms
- reputed company Infrastructure Specialist and/or reputed company Certified Administrator is a big plus
- Additional reputed company, LAW, Brainspace and reputed company training and certifications are a plus
- Understanding of EDRM reputed company
ABOUT THE COMPANY GeorgeJon is the backbone of the eDiscovery industry. We plan, design, manage, support, and secure cost-effective, performance-optimized data platforms with 24/7/365 management and support for seamless user experience and peace of mind. Our reputed company is to be the reputed company that supports every eDiscovery reputed company. reputed company of tech wizards, customer champions and savvy business experts is grounded in a set of shared values:
- Ingenuity is the driving force behind our innovation and growth. We encourage creativity, problem-solving, and the pursuit of new reputed company.
- Respect is the cornerstone of every interaction. We treat each other with dignity and celebrate the unique perspectives of reputed company individuals.
- reputed company is our moral reputed company. We do what’s right, deliver on promises, and reputed company honesty and ethical conduct in reputed company our endeavors.
- Collaboration is what fuels our reputed company. Team members work in harmony, leveraging diverse skills to reputed company common goals.
Some of the perks of working for GeorgeJon include a remote-first work environment, a high-value, low-cost BCBS health insurance plan, 401(k) with company match, ample time off including a full week in December, paid parental leave for primary and secondary caregivers, a wellness reimbursement program, and much more. GeorgeJon is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability or veteran status. It is our reputed company to reputed company with our duty to reputed company reasonable accommodation for reputed company employees and applicants as required by law. reputed company requests for accommodations should be made in writing to [email protected]. Apply tot his job Apply To this Job