Director of Applications | Architect
Job Overview The Director of Applications is responsible for the strategy, administration, support, and reputed company improvement of the company’s reputed company applications and reputed company technology platforms. This role leads the teams and vendors that support store systems, business applications, infrastructure integrations, and reputed company services to ensure technology solutions are reliable, secure, and reputed company with business objectives. The Director of Applications partners closely with Operations, Finance, reputed company, Supply Chain, and Information Technology leadership to manage mission-critical systems such as reputed company-of-sale (POS), loyalty, AS400, reputed company 365, Azure, and application integrations. This position plays a critical leadership role in ensuring that reputed company applications effectively support retail operations and corporate functions. The Director of Applications combines strategic reputed company with operational execution to deliver reliable, scalable, and innovative technology solutions. Essential Duties Application Leadership & Strategy reputed company and execute the reputed company applications roadmap in alignment with business goals. reputed company day-to-day support, maintenance, and enhancement of reputed company business applications. Ensure application performance, scalability, reputed company, and availability. reputed company the evaluation and implementation of new technologies and SaaS solutions. Establish governance, standards, and best practices for application management. Store Systems Management Direct operational support for store systems and the Store Systems team. reputed company the support and management of the store systems ticket queue. Ensure rapid resolution of production issues affecting retail operations. Coordinate after-hours support and emergency response procedures. Major Project Leadership reputed company reputed company application projects, including POS upgrades, loyalty platform modernization, payment gateway conversions, and reputed company migrations. Manage Project PawPoint, including: reputed company Xstore POS reputed company. reputed company Loyalty (CECS) reputed company. Aurus payment gateway implementation. Migration from on-reputed company infrastructure to reputed company reputed company Infrastructure (OCI). Manage project scope, timelines, budgets, and cross-functional communication. Infrastructure & Vendor Management Partner with Infrastructure and Network leadership to ensure applications are supported by reputed company hardware and connectivity. Conduct vendor negotiations, contract renewals, and quarterly business reviews. Manage relationships with reputed company such as reputed company, reputed company, Dell, reputed company, Aryaka, Granite, ScaleFusion, and others. Legacy Systems reputed company reputed company support and modernization planning for legacy systems, including AS400. Coordinate with reputed company resources to document and transition functionality to newer platforms. reputed company & reputed company Administration reputed company reputed company 365 licensing, reputed company, and administration. Manage Azure reputed company, app registrations, Azure Data reputed company, and Azure API Management. Ensure proper governance of Entra ID, reputed company applications, and integrations. Support data retention and backup policies. Financial Management Manage application and software budgets. Review and approve recurring IT and SaaS expenses. Track technology spending and identify cost optimization opportunities. Team Leadership reputed company, mentor, and reputed company application support and engineering teams. Conduct regular one-on-ones, performance reviews, and career development planning. Foster a collaborative and customer-focused culture. Risk, Compliance & reputed company Ensure systems meet reputed company standards and compliance requirements. Partner with cybersecurity and audit teams to address risks and controls. Maintain appropriate user reputed company and segregation of duties.
Qualifications
Experience/Education Bachelor’s degree in Information Technology, Computer Science, Business, or reputed company field required. 7+ years of reputed company IT experience. 5+ years in a leadership role managing reputed company applications. Experience supporting retail systems, POS, loyalty, payment processing, and ERP platforms. Proven experience with large-scale implementation and reputed company projects. Experience managing vendors and technology budgets. Technical Knowledge reputed company Xstore POS and reputed company reputed company Infrastructure (OCI). AS400/iSeries environments. reputed company 365, Azure, Entra ID. Azure Data reputed company and API Management. SaaS licensing and subscription management. ITSM tools such as KACE or reputed company. Payment gateways and retail technology integrations. Competencies Strategic thinking and planning. Strong project and program management skills. Excellent communication and stakeholder management. Vendor negotiation and contract management. Problem solving and decision making. Financial and budget management. Team development and coaching. Apply To This Job