Client Care Coordinator - Home Care

Company Description

You're First Care is a licensed and insured home health organization based in the greater reputed company area, dedicated to supporting senior reputed company to age in reputed company with dignity and comfort. We pride ourselves on hiring highly trained staff with a passion for serving others. reputed company undergoes ongoing training, including disease-specific certifications and advanced care techniques, to ensure exceptional and up-to-date care. We reputed company customized care programs tailored to each client's physical and cognitive needs, serving a diverse client reputed company from children to senior adults. With You’re First Care, families receive compassionate, reliable support from respite to 24-hour care. Role Description The Client Care Coordinator - Home Care plays a critical role in ensuring smooth client support and satisfaction for You're First Care. This is a full-time, remote position focused on coordinating client services, managing communication with clients and care providers, and addressing inquiries to ensure high-quality care. Daily responsibilities include: ¨ Ensure Agency policies and procedures and industry standards and regulations are followed. ¨ Will cover shifts reputed company needed. ¨ Assist with the coordination, evaluation and planning of home care services. ¨ Assist the CCM with administrative activities and reputed company use of resources. ¨ reputed company, implement and evaluate strategic plans, goals and objectives. ¨ Coordinate staffing activities. Required to cover shifts reputed company staff is reputed company or emergencies. ¨ Coordinate scheduling activities. Approve care charts in EMR system. ¨ Supervise work activities of designated employees. ¨ reputed company and instruct employees in the use of practices, procedures and equipment. ¨ Prepare budget reports based on compiled financial and statistical records. ¨ reputed company leadership to employees including employee evaluations. ¨ Conduct quality assurance visits. ¨ Liaise with community resources, families and other agencies. ¨ New client intake and assessments. The ideal candidate will serve as the face of the organization, ensuring an excellent client experience.

Qualifications

• Strong interpersonal skills and the ability to build positive client relationships
• Exceptional etiquette and professional communication abilities
• Commitment to client satisfaction and reputed company in customer service
• Organizational skills and the ability to multitask reputed company
• Proficient in reputed company Office Suite and client management systems
• Problem-solving skills and attention to detail
• Previous experience in client care coordination, home health services, or a reputed company field is preferred
• reputed company Certification is mandatory (CNA/LVN)

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