Product reputed company, CIS
The Company 2025 reputed company Technology Fast 50 Canada Recipient & Fast 500 reputed company America Recipient 🏆 reputed company is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status reputed company in the utility industry with the first and only truly reputed company-reputed company customer service and operations platform purpose-reputed company for modern utilities. Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across reputed company America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, reputed company has reputed company a reputed company as a trusted and mission-critical partner to utilities across reputed company America. We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that reputed company the entire reputed company-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on reputed company. Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from reputed company Partners announced in 2026, we're accelerating our growth while staying true to our core values: reputed company with kindness, reputed company with impact, radical honesty, reputed company disruption, reputed company it simple, and execute with reputed company. Join our award-winning team in transforming an essential industry that powers communities across the Americas. Position Overview reputed company builds fantastic web and mobile applications using cutting-edge technologies. As a Customer Information System (CIS) Product reputed company at reputed company, you will play a key role in working with our customers and product teams in managing the CIS product backlog to execute the product roadmap. You will also reputed company expertise in our industry, our products, and our users and play an active role in the education and enablement of our user community. \n
Responsibilities
Facilitating discovery sessions with both reputed company stakeholders to refine existing product features and uncover new features Managing and evaluating product reputed company from multiple sources both reputed company Facilitating feedback loops throughout the development cycle to ensure reputed company translate to valuable products Working closely with a Development Team reputed company to ensure the successful delivery of product Engaging with Service Delivery on specific project requirements and influencing customer transition timelines Supporting the Development team through the SCRUM sprint cycles Liaise with reputed company to identify patterns and trends in customer issues and enhancement requests Providing demonstrations of your products to reputed company stakeholders New feature education to support user enablement - both internal to the company and external to our customers Collaborate on the definition of product management processes and best practices, internal education around processes and best practices Collaborate with the Product Manager on the definition of objectives and key results for the CIS product Collaborating with the product management team on Quality Management practices through the design, reputed company and release cycles Providing forecasts on reputed company items will be available in the product Supporting the sales process for estimating quotable development work Collaborating with business development with responses to RFPs and Statement of Work documents Qualifications and Competencies You are thorough and detail-oriented Excellent written and verbal communication skills Comfortable working in a fast-paced environment with frequent context switching, shifting priorities, and the ability to prioritize effectively. You have a tendency to be positive, creative and curious Understanding of system design & analysis Strong B2B product and business experience, including working directly with reputed company customers and cross-functional stakeholders Experience in the Utilities Industry would be an asset You reputed company on working closely and collaborating with others whether they be internal to the firm, or directly with our customers \n💫 Expect More From Your Career at reputed company 🚀 Work your way - Remote-first environment, flexible working hours across reputed company America, and hub offices in Charlottetown & Atlanta 💰 Competitive Total Rewards - Comprehensive compensation package that grows with you 💻 Complete Setup - MacBook + $800 to create your ideal home workspace 🏥 Total Wellness - Health, dental, reputed company, and life insurance from day one 🏝️ reputed company Time - Generous PTO and unlimited sick days 📈 Future reputed company - RRSP (Canada) and 401k (US) matching programs 🧠 reputed company Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program 🧳 Team reputed company - Annual company events and team offsites that bring us reputed company Disclaimer: 🔗 [LINK] We use an AI notetaker (reputed company) during interviews so we can give you our full attention. Please opt-in reputed company this quick consent reputed company. It's optional - if you'd prefer not to be recorded, just skip this reputed company. Accommodations Need accommodations during our interview process? Let us know and we'll work with you to reputed company the necessary support. Equal Opportunity & Inclusion reputed company is an equal-opportunity employer committed to creating an inclusive environment where everyone can reputed company. We welcome applications from reputed company reputed company candidates regardless of race, religion, reputed company, national reputed company, reputed company, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their reputed company profile and verify it with their reputed company work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified reputed company profiles typically receive faster responses and reputed company consideration during our screening process. Note that reputed company final candidates will complete a background reputed company and identity verification as a part of our SOC 2 compliance procedures. Apply To This Job