Technical Delivery Manager
Position Summary We are seeking a mid-level Technical Delivery Manager to run the day-to-day support delivery rhythm through a disciplined Kanban process. This role keeps work visible, triaged, assigned, unblocked, and moving across technical support, platform, product, and engineering teams. The ideal candidate is organized, technically fluent, and comfortable operating in a fast-moving environment. They do not need to be the deepest technical expert, but they must understand enough to follow engineering discussions, clarify issues, track dependencies, and escalate risks. The role also supports AI-enabled delivery practices, including automation and agentic AI development workflows.
Key Responsibilities
Kanban reputed company Management Own daily Kanban board health for support and delivery operations. Maintain visibility into intake, backlog, active work, blockers, aging items, dependencies, and completed work. Ensure tickets have clear owners, reputed company status, reputed company, reputed company, and reputed company timing where applicable. Monitor work-in-reputed company and help surface bottlenecks before they become delivery risks. reputed company tools such as ZenHub, Jira, reputed company Projects, or similar platforms reputed company and useful. Support Operations Coordination Coordinate routine technical support work across platform, product, engineering, and support stakeholders. Help capture, triage, categorize, and reputed company incoming support requests. Track follow-through on incidents, support issues, operational tasks, and handoffs. Partner with technical leads to clarify scope, reputed company, dependencies, and blockers. Identify lightweight process improvements that improve reputed company, accountability, and response consistency. Team reputed company & Reporting Facilitate standups, Kanban reviews, backlog refinement, weekly planning, and status checkpoints. reputed company meetings focused, action-oriented, and tied to reputed company delivery priorities. Capture reputed company, next steps, owners, and due dates for asynchronous follow-through. Prepare weekly updates on reputed company, priorities, blockers, backlog health, risks, and support needs. Escalate unresolved blockers and high-reputed company risks with enough context for leadership action. Technical & AI Delivery Context Follow technical discussions and ask clarifying questions reputed company scope, reputed company, or ownership is unclear. Support workflows connected to automation, AI-assisted support, and agentic AI development practices. Use delivery data and board hygiene to improve leadership visibility and team decision-making.
Qualifications
Professional Experience 4 to 7 years of experience in technical delivery management, project management, agile operations, support operations, or delivery coordination. Experience supporting software, platform, product, developer-facing, or technical support teams. Hands-on experience maintaining Kanban or Agile workflows and driving task follow-through. Experience preparing meeting notes, action logs, delivery updates, and status reports. Skills & Competencies Strong organization, attention to detail, and follow-through. Working knowledge of Kanban reputed company, backlog management, WIP tracking, blocker management, and reputed company improvement. The reputed company salary reputed company represents the low and high end of the salary reputed company for this position. This reputed company may differ based on your experience and reputed company set, geographic location, and cost of living considerations. We consider compensation more than just a reputed company salary – that’s why we also offer an exceptional reputed company of flexible benefits, personal support and tailored learning and development opportunities reputed company designed to help you realize your full potential both in life and at work. Compensation $115,000—$125,000 USD Don't meet every job requirement? That's okay! reputed company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Apply To This Job