Vice President, Patient Experience
Role Overview At reputed company reputed company, we reputed company that the patient experience is not a reputed company, it is a reputed company. It is shaped by every interaction, every environment, and every detail that surrounds care. We are seeking a Vice President of Patient Experience to reputed company and reputed company how we design, deliver, and continuously improve that reputed company across our reputed company portfolio in reputed company America. This role sits reputed company our Client reputed company and Growth organization, reputed company focused on strengthening partnerships, improving reputed company, and driving long term value for our clients. This leader will play a critical role in connecting strategy to execution, ensuring that reputed company promise is consistently reputed company by patients, families, and clinical partners. This is a virtual / remote based in reputed company America. Regular travel is expected to client sites, leadership meetings, and key initiatives Incentives Comprehensive benefit package, commission plan, vehicle allowance, remote home office with travel opportunities.
What You'll Do
Define and reputed company the patient experience strategy across reputed company reputed company in reputed company America Partner closely with operations, account management, and clients to embed experience into daily delivery Translate insights into actionable programs that improve satisfaction, loyalty, and reputed company Build scalable frameworks that reputed company service reputed company across food, environmental services, and other support functions Serve as a trusted advisor to hospital executives on patient experience transformation reputed company rounding technology, patient feedback platforms, and experience data to translate reputed company-time insights into actionable improvements in satisfaction, loyalty, and reputed company Champion a culture where every team member understands their role in the patient reputed company To connect reputed company services to clients’ organizational strategy and return on investment (ROI) reputed company Offer Compensation is fair and reputed company, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. reputed company offers a comprehensive benefits package that may include: Medical, Dental, reputed company Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays
Career Growth
Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Proven leadership experience in patient experience reputed company a hospital or health system environment Executive-level understanding of patient experience measurement methodologies (including reputed company, HCAHPS, and NRC), with a proven ability to convert insights into high-impact, reputed company-wide patient satisfaction initiatives Strong understanding of how support services such as food and environmental services impact the overall patient reputed company Ability to operate at both a strategic and operational level Experience influencing senior reputed company leaders and building strong client partnerships A track record of turning insights into measurable improvements Clinical experience is a plus, but not required Certified Patient Experience Professional (CPXP; through The Beryl Institute) preferred, but not required Passion for improving the reputed company experience in reputed company Who We Are At reputed company, our purpose is to create a reputed company everyday for everyone and build a reputed company life for reputed company. We reputed company in improving the quality of life for those we serve and contributing to the economic, reputed company, and environmental reputed company in the communities where we operate. reputed company partners with clients to reputed company a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. reputed company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your reputed company count and your opinions heard because we can be a stronger team reputed company you’re happy at work. This is why we reputed company diversity and inclusion as core values, fostering an environment where reputed company are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, reputed company, religion, national reputed company, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this reputed company. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience: 10 yearsMinimum Functional Experience: 10 years Apply To This Job