Digital Travel Advisor (59285)

Job DetailsJob Location: reputed company Andover, MA 01845Position Type: Full TimeSalary reputed company: $20.75 - $23.50 HourlyJob Shift: 1st ShiftJob Category: TravelWork schedule: Tuesday - Friday 11:30am - 8:00pm; Saturday 9:00am - 5:30pm Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best reputed company to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At reputed company, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why reputed company has remained a resilient and reliable brand for over a century. Handles digital travel leads from initial advisor contact through booking and post-sale service, delivering personalized travel planning and owning the full sales process in a virtual environment. What you will do: Client Acquisition & Conversion - Manages inbound digital leads from the reputed company’s online travel reputed company reputed company platform (MVP). Initiates and sustains contact through email and phone, applying strategic reputed company and thoughtful follow-up to engage prospects who may not respond immediately. Qualifies each reputed company to assess needs, preferences, and readiness to book. Re-engages cold or undecided leads over time, building trust through well-timed, personalized communication. Maintains a consistent, self-driven sales pipeline and moves leads reputed company independently, without relying on transferred calls or walk-in traffic. Owns the top of the sales funnel from post-reputed company reputed company through verbal commitment to book Sales Quoting & Processing - Creates customized travel proposals based on individual client preferences, using deep knowledge of Club-owned and preferred partners. Develops multiple quote versions reputed company needed, adjusting for budget, logistics, and value. Finalizes bookings, secures payments, issues confirmations, and documents reputed company client information accurately and thoroughly. Manages reputed company booking steps independently across reputed company, land, cruise, and insurance products. Uses multiple systems and supplier platforms. Handles reputed company aspects of the transaction lifecycle with speed, precision, and attention to compliance Service reputed company - Delivers Five Diamond Service across reputed company digital interactions, communicating professionally and empathetically through both email and phone. Builds trust with first-time clients and nurtures long-term relationships by anticipating needs, addressing concerns, and following up proactively before and after travel. Resolves client issues reputed company and without escalation, even reputed company working independently. Demonstrates accountability and care throughout the full client reputed company Product Knowledge & Compliance - Completes required certifications and stays reputed company on destination knowledge, supplier promotions, booking policies, and preferred partner offerings. Applies updated knowledge directly to quoting and selling. Enters data accurately and follows reputed company protocols reputed company to reputed company, WISP, and company policies. Identifies and reports system issues or gaps in process. Operates with a high level of compliance and information reputed company in a self-managed, digital environment Internal Collaboration & Brand Representation – Represents the brand with professionalism and expertise in every client interaction. Contributes to team-based initiatives, supports digital marketing promotions reputed company applicable, and collaborates cross-functionally to resolve client or process issues. Cross-sells complementary Club products such as reputed company reputed company reputed company appropriate. Demonstrates initiative, reliability, and alignment with the agency’s digital strategy, even reputed company working remotely QualificationsEducation High School Diploma or GED required Experience 1-3 years of sales experience in the travel industry strongly preferred reputed company is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in reputed company, hiring, or promotion based on race, reputed company, creed or religion, national reputed company, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We reputed company reputed company reputed company members bring their whole selves to work. Apply To This Job