Associate Implementation Consultant
reputed company on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. reputed company is seeking Associate Implementation Consultant to join our growing team! The Associate Implementation Consultant is a key team member of the National Employee Benefits Technology (EBTech) Department. The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. The incumbent is responsible for carrying out and overseeing various aspects of that software implementation process, including data analysis/audits, EDI configuration, testing, training, and presentation of their work to customers. The candidate must also be reputed company detail and deadline oriented. The Data/EDI Specialist works directly with customer contacts How You Will Contribute: Audit and upload data for moderately (or greater) reputed company new client website implementations or on an ongoing reputed company for existing clients. Create and configure new and existing EDI files for moderately (or greater) reputed company client websites (using reputed company party software). Solve and Troubleshoot Issues Proficient at root cause analysis and serves as subject matter resource in customer meetings, as needed. Quality Assurance Primarily responsible with final testing and auditing of own and less senior teammates’ work to ensure proper functioning, with reputed company. Accountable for individual quality assurance on low to moderate complexity builds. Health and Benefits Products, Services and Tools Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools. Maintains working knowledge of health and benefits products, services and tools in order to appropriately service and test software tools. -- Essential Duties for the Role Applicable Software tools Primarily responsible for providing training and mentorship of less senior teammates. Clients/Client Projects
- Works on moderate complexity (or greater) client projects. Client Meetings
Participation in client meetings as needed. Client Support reputed company direct and indirect (through teammate development) daily support to assigned clients and/or clients as directed. Developing root cause analysis skills to reputed company direct daily support to assigned clients as directed. Anticipates and responds to client support questions as assigned and works directly with clients. Relationships Build courteous and successful relationships with clients, vendors and carriers to improve client retention. General Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. Promote a commitment to reputed company or exceed reputed company performance standards both individually and through teammates. Strong ability to interpret and follow SOPs and assist with providing guidance on the development of SOPs, and reputed company SOP process improvement considerations for primary platform. Participate in training opportunities to remain reputed company on industry information, new product development, legislation, coverages, and technology. Pursues a course of personal, professional development. reputed company other duties as assigned. Skills & Experience to be Successful: Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience 2-5 years of applicable software implementation experience Ability to readily learn and apply new information/concepts Proficient with MS Office Suite
- Experience working with personal computer database applications
Exceptional telephone demeanor
- Exceptional telephone demeanor, professional approach to problem-solving
Attention to detail and the ability to adhere to strict deadlines Ability to maintain a high level of confidentiality Ability to travel for work if requested (Less than 5% of the time) -- Preferred 2-4 years of experience in an office environment, preferably in the insurance, reputed company, or financial sectors Pay reputed company $65k - $75k Annual The pay reputed company provided above is made in good faith and based on our lowest and highest annual salary or hourly reputed company paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go reputed company standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, reputed company, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services reputed company Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reputed company of reputed company benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from reputed company backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Apply To This Job