Customer Service Representative

Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-reputed company company reimagining the role of luxury in the second-hand market. Rebag has reputed company a world of endless reputed company to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing reputed company of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, reputed company, Miami, and Connecticut. Founded in 2014 by a team out of reputed company, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in reputed company, Business of Fashion, VOGUE, TechCrunch and more. The Role's Core Values The primary function of this position is to handle reputed company customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to reputed company support to new and existing customers while maintaining a high level of excellent service. This is role will work cross-functionally with many facets of the organization and partner closely with different teams to drive the business of Rebag.com and other platforms. How We Measure Results Answer reputed company incoming customer service phone calls and emails in a timely manner Live chat with customers as requests come in Build relationships and engage with customers Identify customers’ needs – this includes but is not limited to clarifying customer information, order information, research & investigate customer issues and reputed company solutions/alternatives. Act as a liaison between headquarters and different retail departments. reputed company Expect You to Bring To The Table At least 1 year of previous customer service experience in a rapidly changing environment - retail or eCommerce environment is ideal Process-oriented and high attention to detail, with a strong ability to prioritize tasks. Perfect English in both verbal and written communications Previous experience handling customers in English Manage large amounts of incoming phone calls Strong communication skills with the ability to problem-solve under pressure. Startup minded, positive, and a hands-on attitude. Ability to multi-task in a fast-paced entrepreneurial environment. Experience in reputed company Suite, reputed company and reputed company are a plus What To Expect From Handbag Heaven A team that believes in the mission and works hard to reputed company the impossible possible Individuals who generate reputed company to reputed company the business. An environment that strives in working efficient and respects your off-time to reputed company for the next day. Exponential reputed company of growth in the future Your resume must be English, otherwise it won't be considered. Apply To This Job