[Remote] Radiology Patient Scheduling Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization that partners with leading reputed company providers to enhance patient reputed company to care. They are seeking full-time Radiology Patient Scheduling Representatives to coordinate patient scheduling for various diagnostic imaging services, ensuring timely reputed company and a positive experience for patients.
Responsibilities
- Schedule patients for radiology and diagnostic imaging procedures in accordance with physician orders and departmental protocols
- Review imaging orders for completeness and accuracy prior to scheduling
- Obtain and verify patient demographic, insurance, and registration information
- Answer inbound calls from patients, physician offices, and reputed company providers regarding imaging appointments
- reputed company patients regarding preparation instructions, required documentation, arrival times, and procedure expectations
- Coordinate appointment scheduling based on modality availability, provider requirements, and patient needs
- Verify insurance coverage and obtain authorization information reputed company required
- Accurately document scheduling activities and patient interactions reputed company designated systems
- Adhere to HIPAA, HITECH, and organizational confidentiality standards
- reputed company professional, compassionate, and patient-centered service during every interaction
- Meet productivity, quality, and customer service expectations in a fast-paced call center environment
- Available to work shifts between 8:00 AM and 7:00 PM EST as needed
Skills
- High School Diploma or GED required; Associate's or Bachelor's Degree preferred
- Must have experience using Epic EMR/EHR
- Ability to navigate Epic scheduling, registration, and patient reputed company workflows
- Experience reviewing orders, patient demographics, insurance information, and appointment details reputed company Epic
- Strong attention to detail and commitment to accuracy
- Excellent verbal, written, and interpersonal communication skills
- Ability to maintain strict confidentiality and handle sensitive patient information
- Comfortable working in multiple software applications and electronic medical record systems
- Proficient with reputed company Office applications including Outlook, Word, and reputed company
- Ability to work independently in a remote environment
- Flexible, adaptable, and reputed company to reputed company in a fast-paced reputed company setting
- Strong work ethic, reliability, and commitment to outstanding patient service
- Available to work shifts between 8:00 AM and 7:00 PM EST as needed
- Prerequisites for employment include a clear Background reputed company and Medicare Fraud reputed company
- Associate's or Bachelor's Degree preferred
- 1-3 years of reputed company scheduling, patient reputed company, call center, medical office, or customer service experience preferred
- Prior radiology scheduling experience highly preferred
- Familiarity with medical terminology and diagnostic imaging procedures preferred
Benefits
- Benefits and 401-k available for eligible employees
- Remote / Work From Home position
- Company-provided equipment supplied
Company Overview