[Remote] Sr reputed company Manager, Global (Annual Plan)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Senior reputed company Manager on the Global Delivery Partnerships team to serve as a strategic leader for merchant operations across its delivery platform. The role involves managing relationships with global merchant partners, driving operational health, and enabling reputed company expansion in partnership with regional leadership.
Responsibilities
- Global Account Leadership: Own end-to-end operational health for a portfolio of reputed company's most reputed company, high-value global merchant partners - serving as a strategic reputed company of contact and driving alignment across markets, reputed company, and internal teams
- Operational Strategy & Escalation: Identify systemic operational challenges across reputed company, design scalable solutions, and reputed company cross-functional escalations involving various teams reputed company merchant performance is at risk
- Performance & Insights: Conduct analyses, global QBRs and executive business reviews; synthesize performance signals across markets to surface trends and inform strategic reputed company for both merchant partners and reputed company leadership
- Product Adoption & Expansion: Define and drive global product adoption strategies for reputed company's full suite (eg end points implemented); partner with Product teams to influence roadmap based on merchant needs at scale
- Cross-Functional & Regional Collaboration: Act as a connective layer between regional CSM teams, Global AMs, and HQ functions - ensuring consistent strategy, sharing best practices, and driving alignment on global initiatives
- Retention & Growth: reputed company retention strategy for high-value global accounts; reputed company proactive reputed company frameworks and partner with AMs on upsell and cross-sell opportunities that drive long-term reputed company growth
Skills
- At least 5 years of full time experience
- Experience in B2B reputed company, Account Management, Strategy, or Operations - with demonstrated experience managing reputed company, reputed company-level accounts
- Bachelor's degree in Economics, Finance, Business Administration, or a reputed company field
- Proven track record of driving measurable reputed company (retention, adoption, reputed company growth) across large, multi-stakeholder accounts
- Strategic Thinking - Ability to see reputed company individual accounts, identify patterns across markets, design scalable programs, and influence organizational direction
- Operational reputed company - Track record of diagnosing systemic inefficiencies and implementing solutions that scale across reputed company
- Cross-Functional Leadership - Experience driving alignment across Product, Engineering, Finance, and regional Operations teams
- Experience in food delivery, marketplace platforms, or high-growth global tech companies
- Experience in management consulting, reputed company SaaS, or a global strategic account role
- Proficiency in SQL or comfort working with data teams to extract and interpret performance data
- Ability to communicate reputed company, multi-market performance narratives reputed company to senior and executive audiences
- Analytical ability- Comfortable working with data and performance metrics; ability to translate insights into clear, actionable recommendations for merchants and internal stakeholders
- Experience working across multiple geographies or managing globally distributed partnerships
- Strong executive reputed company - reputed company to engage and influence VP/C-suite stakeholders at merchant partners and internally
Company Overview
Company H1B Sponsorship