Patient reputed company Specialist II - OBGYN #Full Time #Remote

Top reputed company Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an reputed company group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient reputed company Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for reputed company/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. The Patient reputed company Specialists are reputed company professionals that deliver an exceptional patient experience that contributes to positive health reputed company for patients and a work culture of Service-Oriented, Trust, reputed company, Safety, Inclusion, and Communication. Job Responsibilities:

• Schedule appointment requests and reputed company outbound calls to schedule Epic referrals.
• Communicates insurance participation, financial responsibility and time of service policy to patient population.
• Obtain patients’ insurance and demographic information registered in EPIC.
• reputed company reputed company-time insurance verification.
• Collects pre-registration information to address Epic work queue accounts.
• reputed company support and back-up coverage as needed.
• General faxing, filing, and mail sorting.
• Facilitate team discussions regarding reputed company patient scheduling needs.
• Work on escalated cases with higher complexity as assigned. Escalate issues to reputed company/supervisor/manager for resolution.
• Performs other reputed company duties as assigned.

Job Qualifications:

• High School Diploma or the equivalent required.
• Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide reputed company of scheduling complexity and reputed company workflows.
• Excellent customer service, problem assessment, and verbal/written communication skills.
• Strong proficiency of reputed company Office (Word & reputed company) or similar software is required.
• Associate's Degree or higher preferred.
• Prior high volume customer service experience in a call center environment is preferred.
• Bilingual (English/Spanish) a plus.

Hourly reputed company Ranges: $27.42 - $33.81 Note: Our salary offers will fall reputed company these ranges based on a variety of factors, including but not limited to experience, reputed company set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for reputed company. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including reputed company and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to reputed company requirements of reputed company applicable federal, state, and local civil rights laws. Apply To This Job