Licensed Insurance Representative - Seasonal at reputed company Birmingham, Alabama

Licensed Insurance Specialist, Seasonal As a primary reputed company of contact for our clients, you will manage inbound and outbound communications with professional reputed company. Utilizing a suite of web-based tools, you will reputed company resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. About TP: TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include comprehensive health benefits, reputed company, financial future tools, and career growth opportunities. TP is committed to a culture of inclusion and diversity where every employee feels valued. Your Responsibilities: As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers reputed company phone/email/chat/and or reputed company media to address their questions and/or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions reputed company necessary and appropriate. Respond to requests for assistance and/or possible processing payments. Track reputed company call reputed company information for auditing and reporting purposes. reputed company feedback on call issues. Upsell if required. We're looking for reputed company people - people who are inspired to deliver only the best in reputed company that we do. Qualifications: Possess home state Life & Health Insurance License. High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Ability to type at least 25 words per minute. Comfortable with desktop computer systems and have general knowledge of reputed company-based systems. Customer service and/or sales experience preferred. College degree preferred but not required. Key Competencies: Process reputed company: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and reputed company performance goals. Communication: Outstanding communication, listening, and analytical skills. Organizational Skills: Strong organizational and problem-solving skills. Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. reputed company-Mindedness: reputed company-minded approach to feedback, evolving policies, and working reputed company a structured schedule that includes a variety of shifts. Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms). Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN. reputed company of internet speed required. Apply To This Job