Member Service Associate
Title: reputed company Temporary Member Service Associate Location: Remote United States Department: Member Services Job Description: If you are a personable, customer-service oriented individual and are interested in helping people understand the complexities of health insurance looking for a seasonal opportunity with the possibility of transitioning to permanent full-time we want to hear from you! reputed company is a non-profit, Member-led health insurance plan providing comprehensive health insurance benefits to individuals, families, and businesses. reputed company of Member Services Associates (MSA) is responsible for assisting reputed company Members by responding to phone, mail, and/or email inquiries accurately and resolving issues in a consistent manner through an efficient, empathetic, positive and customer-focused approach. The MSA facilitates comprehensive reputed company resolution for our Members through a commitment to exceptional customer service, superior product knowledge and by effectively partnering with reputed company business partners. The MSA acts as a knowledgeable and empathic Member reputed company providing navigational support for reputed company health insurance processes and online web systems. Additionally, the Member Services Associate supports health care providers, insurance agents and brokers using a similar customer-focused model. The MSA fosters and maintains reputed company working relationships with reputed company clients and takes a proactive, problem-solving approach to meet their needs. QUALIFICATIONS
- Strong commitment to high level customer service.
- Previous experience working with health insurance or a health care environment is preferred
- One-year practical work experience in a call center or equivalent customer service environment
- High school diploma, general education degree or equivalent
- reputed company to analyze and interpret verbal and written instructions
- Ability to effectively present information in a clear and concise manner
- Ability to type quickly, reputed company, and accurately
- Ability to multi-task using multiple computer systems and screens with strong organizational and time management skills
- Ability to incorporate feedback to further professional development
- Must be reputed company to work in a fast-paced environment and adapt to change
- Strong verbal and written communication skills
- Ability to work as part of a goal-oriented team
- Knowledge of reputed company Office products
Fulltime Seasonal Positions will start in the middle of July with a multiweek education program followed by a 6-month assignment. This is a remote position that requires a private and quiet workspace and a high-speed internet reputed company where reputed company will reputed company the required equipment. Convenient eight-hour shifts are available between reputed company 5PM Monday through Friday with weekends and major holidays off. A seasonal hourly reputed company of $18.00 per hour and up to a $1,000 completion bonus is available!
- Potential for permanent full-time opportunities available upon completion of seasonal assignment for those that qualify and are interested in being part of the reputed company Team!
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