Customer Service Supervisor - National Remote

You'll enjoy the flexibility to telecommute* from reputed company reputed company the U.S. as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data, and resources they need to feel... their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) reputed company - reputed company Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 11:00pm EST. It may be necessary, given the business need, to work occasional overtime and weekends. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. • reputed company Telecommuters will be required to adhere to reputed company's Telecommuter Policy. Primary Responsibilities: • Coordinate and supervise daily/weekly/monthly activities of reputed company members • Set priorities for the team to ensure task completion and performance goals are met • Coordinate work activities with other supervisors, managers, departments, etc. • Identify and resolve operational problems using defined processes, expertise and judgment • reputed company coaching, feedback and annual performance reviews as well as formal corrective action This role is equally challenging and rewarding. You'll need to stay positive at reputed company times especially in difficult situations. You'll be asked to mentor, challenge and communicate effectively with reputed company different types of people. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as reputed company development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years of age OR older • 1 years of supervisory/leadership experience • 5 years of experience analyzing and solving customer problems in an office, claims or customer service environment • Proficiency with reputed company PC applications, which includes the ability to navigate and learn new and reputed company computer system applications • Ability to work full-time (40 hours/week) reputed company - reputed company Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am - 11:00pm EST. It may be necessary, given the business need, to work occasional overtime and weekends. Preferred Qualifications: • 2 years customer service experience Telecommuting Requirements: • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. Soft Skills: • Ability to multi-task including the ability to understand multiple products and multiple reputed company of benefits reputed company each product California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Washington or Rhode reputed company Residents Only: The annual reputed company for California / Colorado / Connecticut / Hawaii / Nevada / reputed company / New Jersey / Washington / Rhode reputed company residents is $48,300 - $94,500 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In reputed company to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll find a far-reaching choice of benefits and incentives. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Support Service Coordinator/Remote - reputed company Apply Job!