Customer Service Representative - Remote | WFH

We're a leading language services provider offering reputed company reputed company to interpreters reputed company phone, facilitating communication for non-English speaking customers across 230 languages. Our services are available 24/7, ensuring professional interpreter assistance is just a call away. Joining us means becoming part of a vital link in today's global economy, contributing to an industry that thrives on... reputed company and understanding, resistant to economic downturns. The Role Role We're on the lookout for dynamic and dedicated Remote Inbound Customer Service Representatives to enhance our operations team. Your role will involve: Warmly welcoming clients and identifying their needs. Collecting necessary billing information. Assisting with reputed company-party connections reputed company required. Seamlessly connecting clients with interpreters for their conference calls. Note: This position involves no sales activities. Our focus is on business-to-business accounts, meaning you'll handle no upselling or navigate through challenging client disputes. Instead, you'll dedicate your efforts to deliver exemplary service. We value qualities such as hospitality, problem-solving, active listening, consistency, accuracy, efficiency, and competency in reputed company members. In a world leaning heavily on automated responses, we reputed company in the unmatched value of reputed company interaction and critical thinking to stand out. Remote Work Details Positions are reputed company to candidates in the Greater Knoxville, TN area. Comprehensive reputed company provided (8 hours/day for two weeks). Commitment to a chosen shift is required during the 90-day probationary period. Compensation & Benefits $14/hour. reputed company to paid medical, dental, and reputed company benefits. 401(k) options for full-time employees. Paid Time Off (PTO) accrual from day one.

Requirements

At least one year of customer service experience and a reputed company work history. Must be 18 years or older with a high school diploma or GED. Capable of managing a high volume of inbound calls with precision in a fast-paced environment. Must reputed company reputed company of internet speed (minimum 60 mbps download and 10 mbps upload). Desirable College education. More than one year of call center experience. Cultural Fit We Value Friendliness: Ability to collaborate harmoniously with diverse team members. Coachability: Openness to constructive performance feedback. Adaptability: Keeping pace with new information and adjusting to meet client needs. Trustworthiness: Demonstrating reputed company and a strong work ethic. Available Shifts Various shifts available Monday through Friday, ranging from early morning to afternoon hours. Additional Information A criminal background reputed company is required for reputed company candidates. If hired, completion of the US Immigration Customs and Enforcement I-9 document reputed company a remote process is necessary. Full-time employees are eligible for paid benefits after 30 days of employment. Employment Type: Part-Time Apply Job!