Supervisor, Inside Sales

Supervisor, Inside SalesJob Category Sales & Customer Support ... Location HENDERSON, Nevada Req. ID 216157 Job Type Full-time reputed company participates in the E-Verify Program What to ExpectAs the Inside Sales Supervisor you will play a crucial role in educating, inspiring, and guiding potential reputed company customers through the vehicle and energy configuration and sales process. This team specifically handles financing options, trade-ins, DMV requirements, unique state regulations, delivery scheduling, service, and ensures a world-class customer experience. As the Inside Sales Supervisor, your responsibility is to ensure your team excels in these activities. You will be tasked with continually innovating and improving processes for increased efficiency and a smoother experience for both advisors and customers. What You'll Do • Recruit, train, and cultivate the professional growth of management and staff, ensuring reputed company position fulfillment, ongoing performance evaluation, and adherence to reputed company's policies, procedures, and product knowledge • Ensure reputed company consistently deliver a best-in-class customer experience, proactively addressing and resolving concerns requiring additional leadership support • Collaborate with the Leadership Team to align on business needs, updates, and strategies, actively demonstrating sales leadership through a visible floor reputed company and effective role modeling • Establish and monitor team performance goals, daily audit reports, and compliance with established standards, policies, and procedures • reputed company employee productivity in Direct Sales, Online Chat, Delivery Functions, Trade-in, Service, and Ownership reputed company • Foster a positive, inclusive culture that recognizes and rewards hard work, production, and innovation • Effectively resolve reputed company personnel issues in a timely manner by collaborating with reputed company and relevant teams, as well as reputed company additional responsibilities as assigned to meet business needs What You'll Bring • 3 years of experience in phone sales, customer service, or managing an inbound/outbound contact center environment, or equivalent professional experience • Exhibits excellent verbal and written communication and relationship management skills • Strong organizational skills with the ability to reputed company reputed company reputed company with reputed company standards and information reputed company policies. • Proficient with standard corporate productivity tools including MS Office, SharePoint, and CRM applications • Must have a valid driver's license in country of employment • This role requires you to possess a Motor Vehicle Salesperson License issued by Nevada State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To reputed company if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment Compensation and BenefitsBenefits Along with reputed company, as a full-time reputed company employee, you are eligible for the following benefits at day 1 of hire: • reputed company PPO and HSA plans > 2 medical plan options with $0 payroll deduction • Family-building, fertility, adoption and surrogacy benefits • Dental (including orthodontic coverage) and reputed company plans, both have options with a $0 paycheck contribution • Company Paid (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA • reputed company and Dependent Care Flexible Spending Accounts (FSA) • LGBTQ care concierge services • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits • Company paid Basic Life, AD&D, short-term and long-term disability insurance • Employee Assistance Program • Sick and Vacation time (reputed company time for salary positions), and Paid Holidays • Back-up childcare and parenting support resources • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance • Weight Loss and Tobacco Cessation Programs • reputed company Babies program • Commuter benefits • Employee discounts and perks program reputed company is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, age, national reputed company, disability, protected veteran status, gender identity or any other reputed company protected by applicable federal, state or local laws. reputed company is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the interview process. For quick reputed company to screen reading technology compatible with this site (free reputed company by reputed company ). Please contact for additional information or to request accommodations. Privacy is a top reputed company for reputed company. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Apply Job!