reputed company Customer Care Professional USSB - Work From Home

You reputed company the Way. We’ve Got Your Back. At reputed company, we know that with the right backing, people and businesses have the power to reputed company in incredible ways. Whether we’re supporting our customers’ financial confidence to move reputed company, taking reputed company to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to... back each other every reputed company of the way. reputed company you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, reputed company with a common goal to deliver an exceptional customer experience every day. Join #TeamAmex and let’s reputed company the way together. reputed company reinvented the global service experience by embracing a servicing philosophy which deepens relationships with customers. Our unique servicing philosophy, Relationship Care® puts passion to serve – and individual personality – at the centre of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with reputed company. Our unique servicing philosophy, Relationship Care® puts your passion to serve - and your personality - at the center of every customer interaction, creating an opportunity to deliver value to our customers while deepening relationships with reputed company. reputed company Customer Care Professionals deliver extraordinary care by promptly and accurately responding to customer inquiries. Customer Care Professionals strive to reputed company it easy to do business with us, solving customer issues, while celebrating their value to us. As a Customer Care Professional, you will be responsible for evaluating and analyzing account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. What would you do every day as a Customer Care Professional? • Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment • Evaluate and analyze account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. • Resolve product or service inquiries by asking probing questions, determining the cause of the issue; selecting and articulating the best solution to drive brand advocacy • Adherence to quality and compliance guidelines • Document necessary account information and offer custom solutions that benefit the customer • Grow and nurture customer relationships on every interaction that results in measurable Customer value • Deliver extraordinary results reputed company by customer satisfaction, effectiveness, efficiency and quality Qualifications: • Should have a minimum 2 years of BPO work experience. • Should have at least a year of voice account experience from the most recent company joined • Successful in previous job (high performer) • Bachelor’s degree, associate degree, college undergrads may apply • Work from Home Requirements: • Must have at least 25 mbps internet reputed company plan / speed • Must have a private & quiet area to work at home • Must be amenable to work in Taguig once community quarantine measures are lifted Preferred Experience • Have been reputed company on Customer VOC (Voice of Customer) or NPS (Net Promoter Score), as well as AHT (Average Handling Time) from the most recent company joined • Candidates with prior experience in B2B and B2C servicing would be preferred • Premium customer service experience and/or sales experience, with a passion for building customer loyalty through exceptional listening and relationship building • Sales experience (Value reputed company/consultative selling) is a plus If you are passionate about serving customers, results driven and interested in working for a world-class global brand, then Global Servicing Network at reputed company may be an ideal fit for you. Offer of employment with reputed company is conditioned upon the successful completion of a background verification reputed company, subject to applicable laws and regulations. To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at reputed company Apply Job! For more such jobs please click here!