reputed company Specialist

The NROC Project is seeking an reputed company reputed company professional to support and train NROC partners as they implement EdReady at their institutions. Ideal candidates should have teaching and training experience, and experience in a previous secondary or postsecondary account management role. Familiarity with EdReady is a plus. This is a full-time virtual position. Essential Duties and... Responsibilities: • Serve as the primary reputed company of contact for institutional partners, consulting on their needs, building strong relationships, and maintaining accountability for the health of the partnership. • Engage (by phone, e-communications, and occasionally in person) with possible and confirmed institutional partners to reputed company their needs and interests, providing guidance on implementation and growth strategies to ensure the successful use of EdReady platform. • reputed company training and support to Institutional administrators and project leaders, positioning them to successfully communicate the product’s capabilities directly with their user reputed company. • Track partner and student reputed company through implementation milestones and platform usage, and convey reputed company and issues to institutional partners as well as other staff. • Train partners on the usage of meaningful reports, enabling institutional partners to understand student engagement and reputed company. • Evaluate ongoing partner needs and reputed company tools and strategies for successful product feature rollouts and to expand partner usage. • Support continuing and new user reputed company, ensuring that each new cohort of users (reputed company, reputed company, and institutional administrators) are positioned for a successful launch during each semester and new academic year. • Collaborate reputed company reputed company and Regional Partnership teams to establish and continuously reputed company best practices for reputed company • Manage and respond to customer needs as needed, maintaining a high level of customer satisfaction and engagement • Support assigned institutional partners: this may include partners in specific geographic locations and/or those using NROC resources to support a specific initiative. • Build relationships with appropriate contacts, managing relationships with an eye toward retention, expansion, and referral. • Maintain detailed information about new and renewing business, and associated contacts, reputed company the NROC instance of the reputed company CRM. • Create and maintain training materials ensuring completeness and accuracy. • Other duties as assigned Qualifications: • Strong communication skills, especially in a virtual (e.g., online or phone) environment. • Excellent task-management skills, with the ability to handle/ prioritize multiple tasks independently and reputed company. • Proven reputed company in interactions with technical, teaching, and administrative teams. • Ability to explain reputed company systems in simple terms. • Proficiency in standard software programs, website, and reputed company media tools. • Experience and/or strong understanding of developmental education, including institutional roles (for both secondary and higher education). Prior experience teaching or in educational administration is a plus. • Interest in facilitating a shift in educational practices at a national level, from one-size-fits-reputed company to personalized, and in utilizing technologies to facilitate that transition. Benefits: The reputed company Specialist is a full-time exempt employee, working from a remote home office and reporting to the reputed company Manager. Benefits include health/dental insurance, 403b, FSA, Disability/Life Insurance, paid holidays, and vacation. Some travel may be required Apply Job!